Simple, straightforward logistics

We’ll handle the logistics and device management so you can focus on your patients.

Simple, straightforward logistics

We’ll handle the logistics and device management so you can focus on your patients.

Integrated and intuitive distribution and retrieval

To begin the distribution process, simply assign a patient to a +HomeTM or +GoTM program in the Care Team Portal. Vivify Health takes it from there, from patient onboarding to retrieval. Through the portal, your care team always has access to shipment tracking, shipping information editing, and logistics reports.

A flow chart for care providers to set up a patient with remote patient monitoring.
A flow chart for care providers to set up a patient with remote patient monitoring.

Kit and device management options

Kit to patient

Kit-to-patient

Includes storing and shipping it directly to the patient upon order receipt.

A closeup of a person carrying cardboard boxes to a large stack of other cardboard boxes.

Kit-to-customer

Includes kits sent to your site for distribution to your patients. After patients complete their remote patient monitoring programs, the kits are retrieved and returned to our facility for reprocessing.

Doctor in surgery gear referencing a tablet.

Common inventory

A hardware-as-a-service (HaaS) program utilizing hardware procured and maintained by Vivify Health. We take responsibility for keeping hardware up to date and replenishing/replacing it at the end of life.

End-to-end device management

From the Optum-owned distribution center, our teams procure, validation test, sanitize, ship, reprocess, and assemble health kits. FDA-registered and Joint Commission accredited, our U.S.-based facility handles Class I-III medical devices, maintaining a master record of traceability.

Our full end-to-end logistics services include:

Original equipment manufacturer(OEM) medical device receiving, testing, and cleaning to manufacturer's specifications

Kit build and packaging, including unique device identification (UDI) for tracking and traceability

Battery replacement

Roundtrip shipping and patient outreach to confirm pickup timeframes

Logistics messaging notifications accessible via Care Team Portal

Patient-assisted self-installation and training

End-to-end device management

From the Optum-owned, U.S.-based, FDA-registered and Joint Commission accredited distribution center, our teams procure, assemble, ship, receive, clean and prepare kits for re-use.

Our full end-to-end logistics services include:

Original equipment manufacturer (OEM) device receiving, testing, and cleaning to manufacturer's specifications

Kit build and packaging, including unique device identification (UDI) for tracking and traceability

Battery replacement

Roundtrip shipping and patient outreach to confirm pickup time frames

Logistics messaging notifications accessible via Care Team Portal

Patient-assisted self-installation and training

Have a large order? No problem. We’re equipped to handle requests of any size.

End-to-end device management

From the Optum-owned distribution center, our teams procure, validation test, sanitize, ship, reprocess, and assemble health kits. FDA-registered and Joint Commission accredited, our U.S.-based facility handles Class I-III medical devices, maintaining a master record of traceability.

Our full end-to-end logistics services include:

Original equipment manufacturer medical device receiving, testing, and cleaning to manufacturer's specifications

Kit build and packaging, including unique device identification (UDI) for tracking and traceability

Battery replacement

Roundtrip shipping and patient outreach to confirm pickup timeframes

Logistics messaging notifications accessible via Care Team Portal

Patient-assisted self-installation and training

Put your organization on the digital pathway to collaborative care

Find out how partnering with Vivify Health can enable you to build strong connections with your patient population.