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Virtual healthcare: Delivering convenience, comfort and care

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COVID-19 has upended the care delivery model so that it has become crucial for hospitals, health systems, home care, and provider organizations to learn and embrace the next frontier of care delivery today.

Do you often wonder how a healthcare organization can deliver higher patient satisfaction, reduce readmission rates, improve health outcomes, and lower overall healthcare spending and do all that “Remotely”!?

Virtual healthcare has been around as the next disrupter in care delivery for more than a decade now, however there has been minimal uptick in its adoption until this pandemic.

COVID-19 has upended the care delivery model so that it has become crucial for hospitals, health systems, home care, and provider organizations to learn and embrace the next frontier of care delivery today.

This recent article walks us through the journey of Marilyn O’Brien, an 88-year-old woman, who broke her left pelvis in three places, but spent zero nights in the hospital and fully recovered. Instead she made the entire recovery from the convenience of her home leveraging Remote patient monitoring platform.

It’s convenient,” she said after she was discharged from the program Monday. “You feel like you’re treated on a more personal level.” Hospital at Home programs are specifically geared towards emergency patients where ill patients are treated in the comfort of their own home.

Such patient success stories further ascertain how widespread adoption of innovative care model can fully substitute for not just chronic but also acute hospital care.

The patients are not the only ones benefitted by RPM and telehealth, but the providers are also perfectly positioned to gain immensely. Expanded federal telehealth re-imbursements, ability to extend medical services into rural and remote areas, a plethora of opportunities to attract patients with new service offerings etc. are all examples of widespread adoption.

RPM and Vivify Health

One of our customers, Lifespark and their program Hospital@Home, provide a wide range of services in the home administered using Vivify Health.  This includes a box of supplies such as a tablet, pulse oximeter, thermometer, blood pressure cuff and scale. Patients get regular visits from nurses, just like in the hospital, and they can use the tablet computer as a 24×7 nurse-call button.

These services while provided remotely, are also seamlessly integrated for some in-person interventions such as specimen collection, imaging etc.

Given the pace and magnitude of current disruptions to care delivery, forward-looking health systems have been quick to adopt the telehealth and remote patient monitoring solutions. Moreover, they continue expanding into the broader virtual health offerings across their services and programs to create a real competitive advantage when it comes to virtual patient interactions.

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Vivify Health is transforming healthcare with the market’s most comprehensive patient-centered connected care platform, spanning from remote monitoring of high-risk patients and patient activation to population and employee health. Vivify’s platform is the digital pathway to collaborative care on demand — with a focus on ease of use for employees, members, patients and providers.

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