Customer/Care Team Member Survey

This survey is designed to gather general feedback about your overall experience with the Vivify services. It is not intended to be used as a means to submit questions, complaints, or matters related to care, which may be submitted to support@vivifyhealth.com. Aggregated data from the survey may be used in marketing materials.

Fill out the required fields

*Required

    Choose an option that best describes your job role. - *

    Customer Experience and Satisfaction Question:

    How satisfied or dissatisfied are you with your experience with Vivify support services? *

    Technical Support *

    Logistics Support *

    Clinical Account Management Support *

    Are you willing to provide additional feedback regarding our services?

    Overall, how satisfied or dissatisfied are you with the Vivify product/services? *

    NPS- How likely are you to recommend the Vivify product to others? *

    Not at all Likely

    Extremely Likely

    Product Feedback:

    How would you rate the overall quality of the product? *

    To what extent do you agree with the following statement?

    The care team portal helps me be efficient with my daily tasks?

    Overall, the care team portal is easy to use?

    Which features do you like the most about our product? *

    What would you like to see in future product release?

    Are you willing to provide additional feedback regarding the product?