Why Care Team Portal?

Created by clinicians for clinicians, the Vivify Health Care Team Portal enables healthcare professionals to seamlessly manage their patient populations at scale. Every feature, from robust filtering capabilities to the ease with which patients can be triaged, is tailored to meet the unique needs of dedicated care teams.

Healthcare portal example

Image for illustration purposes. Not real patient data.

Effectively care for your patients

With the Care Team Portal, patient information is at your fingertips, allowing you to plan your day and prioritize care. Access the information you need, when you need it, without having to move away from the page or navigate cumbersome menu options. The Care Team Portal is FDA Class II cleared and is a role-based system that grants user access and provides views based on assigned role and duties.

Seamless navigation

The intuitive interface enables you to effortlessly navigate and manage a large number of patients and vast amount of data with minimal clicks.

Efficient patient management

Quickly filter and prioritize care, and automatically push patients with the highest needs to the top of your list via exception management.

Dynamic patient interaction

Easily engage and communicate with patients via multiple access points, such as video calls and in-app secure text messaging. Track their level of engagement, ensuring they stay informed and involved in their care journey.

With the Care Team Portal, you get:

Centralized information

All necessary data is available at a glance and can be integrated into electronic health record (EHR) systems, reducing the need for manual notetaking and expediting charting. 

Healthcare portal patient information sample with graph

Proprietary health scores

Promptly review visual indicators that show patient stability over the last seven entries, and effortlessly assign interventions by selecting from a pre-configured dropdown menu.

Healthcare portal patient information sample with diagram

Comprehensive monitoring

Remote patient monitoring devices capture biometric readings and automatically transmit results into the portal for convenient access. All incoming information, including patient requests, is dynamically displayed.

Healthcare portal patient information sample with popup window

Context-specific help

When you select user guides from a specific page within the portal, you will be taken directly to that topic for the information you are seeking.

Healthcare portal patient information sample with full data

Reporting

With dashboards and more than 30 ad hoc reports available, you can review trends, patient compliance, satisfaction, and even details about care team involvement.

Image of healthcare portal with security indicators

Security

Vivify goes to great lengths to integrate robust information security measures in its processes and technology. This includes but is not limited to:

  • End-to-End Encrypted Data Protection
  • Multifactor Authentication
  • Endpoint Detection and Response
  • 24x7x365 user activity logging by a third-party security operations center

The above images are for illustration purposes of the Care Team Portal and are not real patient data.

Assistance when you need it

Vivify Health offers extensive support with access to clinical account managers, customer support teams, and comprehensive training and education programs.

Customer support agent smiling and using a computer

Comprehensive support

Enjoy a seamless view to logistics, like device management and support, by communicating directly with team members securely within the portal. 
Healthcare professionals on laptops in a classroom

Ongoing training

Whether you’re onboarding a new member to the care team or simply want a refresher course, we offer consistent, ongoing training.

Healthcare professional using a laptop

Extensive educational resources

Access a comprehensive library of user guides and educational content, available to you and your team through Vivify University.

Three healthcare professionals referring to a tablet computer

Remote patient monitoring software that scales with you

As you grow your virtual health program, you need a remote patient monitoring solution that is easy to use and designed for scale. The Care Team Portal is highly configurable, allowing you to efficiently manage your patient populations by alerts, diagnosis, location, and more. The solution tracks patient data over time, and keeps everything centralized within the portal, from incoming biometric readings to notifications that a patient has requested a call or sent a text message. This intuitive experience was designed to support clinicians in working at the top of their licenses. 

The Care Team Portal impact

Discover how the Vivify Health Care Team Portal has made a positive impact on clients.

0 %

of surveyed clients reported that the Care Team Portal improved daily task efficiency*

0 %

of surveyed clients found the Care Team Portal easy to use*

0 %+

clinician satisfaction*

~ 0

interactions per patient per month

via video calls and in-app secure text messaging**

Put your organization on the digital pathway to collaborative care

Find out how partnering with Vivify Health can enable you to build strong connections with your patient population.

*Vivify Health March 2024 customer survey

**2024 internal Vivify Health report