Bringing mobility into clinical practice across the care continuum is an integral part of improving care, reducing readmissions and increasing patient engagement and satisfaction. From giving clinicians outside the hospital access to patient data so clinical decision making isn’t delayed, to addressing patient needs at home to avoid an emergency room or office visit, mobility offers the flexibility to meet today’s healthcare demands. For both the clinician and the patient, user experience is a critical factor that determines the success of a mobile strategy.
Right now, the focus of bringing care into the home is primarily for the elderly – those at high risk with chronic, post-op or other conditions. We typically think that this population is not tech-savvy and will have difficulty with smartphones and tablets and a new way of interacting with their care team. We have found that this gap can be bridged, and our job as innovative mHealth solution providers is to make this change as easy and seamless as possible with intuitive and intriguing user interfaces that patients want to use.