Vivify Health® https://www.vivifyhealth.com Remote Care Management. Evolved.™ Sat, 15 Sep 2018 13:05:05 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.8 https://www.vivifyhealth.com/wp-content/uploads/2017/01/cropped-vh-icon-corp-light-360x360.png Vivify Health® https://www.vivifyhealth.com 32 32 115353398 Hurricanes, Healthcare, and Telemedicine https://www.vivifyhealth.com/hurricanes-healthcare-and-telemedicine/ https://www.vivifyhealth.com/hurricanes-healthcare-and-telemedicine/#respond Fri, 14 Sep 2018 21:12:12 +0000 https://www.vivifyhealth.com/?p=4792 Dealing with natural disasters in healthcare can be very difficult because you are concerned with both your patient’s safety and your own safety.  We often get asked by our customers if we have suggestions for how to plan for natural disasters like hurricanes, tornados, earthquakes, or even just power outages. I’d like to outline a […]

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Dealing with natural disasters in healthcare can be very difficult because you are concerned with both your patient’s safety and your own safety.  We often get asked by our customers if we have suggestions for how to plan for natural disasters like hurricanes, tornados, earthquakes, or even just power outages.

I’d like to outline a couple things when it comes to the Health Insurance Portability and Accountability Act (HIPAA) and what healthcare organizations need to keep in mind about their responsibilities when dealing with a natural disaster or state of emergency.  Most of the important parts to consider  are within the administrative safeguards of the HIPAA security rule (45 CFR 164.308(a)(7)(i) Contingency plan) so we’ll touch on those key points:

  • Data Backup Plan  (making sure you have accurate and up-to-date backups ongoing regardless of a major event)
  • Emergency Mode Operation Plan (a plan for continuing operations during the event)
  • Disaster Recovery Plan (how to recover after the event)

All of these must be documented and kept up-to-date by healthcare providers, hospital systems, etc.   Most everyone realizes that more than just a documented plan sitting collecting dust on paper is required. Healthcare organizations must have disaster ‘trial runs’ where plans are actually practiced, tested, and improved organically on a continuous, on-going basis. The unfortunate reality is that many do not practice what they preach. Or, in this case, many do not document what they preach and we see the proof after the disaster events.

It is not all doom and gloom; there are many great examples of healthcare providers who effectively pulled their patient lists and important Patient Health Information (PHI) to secure notebooks to perform with amazing care during emergencies. Telemedicine truly shines during these emergency times of disaster events. Most telemedicine kits, tablets, and other devices operate on cell service and WiFi. Emergency personnel work to first restore power and communication to hospitals and evacuation centers, which allows healthcare providers to maintain touch points with their patients and provide care that they might not have been able to do otherwise.

For care-coordinators and healthcare providers who pull emergency operations duty or for those who will return to duty immediately after a disaster, there are some best practices and tips which can hopefully help coping skills.

Leading Up to an Event

Prior to disaster events (for example, like an oncoming hurricane), first contact those patients you are actively monitoring or communicating with on any schedule.  Talk with them about power outages and evacuation protocols. Most tablets for telemedicine have a 10-12-hour charge, but in circumstances where the outage can be several days or even longer, encourage your patients or their caregiver to only power-up their tablets and other devices when they need to take their vitals and then power them back down. Remind patients they may be able to charge their devices by using a car charger if necessary.

If patients need to evacuate, encourage them to pack up their health kit into its box and bring it with them.  Even if there is no cell or WiFi coverage, they are still able to log their vitals and, as soon as there is connectivity, the biometric data will upload and populate into the portal.

In extreme circumstances, if you believe you will lose connectivity or power for an extended period of time, log in to your care management platform and download to a secure laptop or print directly a copy of your active patients.  Because the Vivify Health platform is cloud-based, care managers who relocated during an event should always be able to access the platform as long as there is connectivity, so this shouldn’t be an issue. Also in those extreme circumstances of long-lasting loss of power, Vivify customers should consider the following reports:

1. Patient Data Dump – has all Active Patients Name, DOB, Address, Phone #, and Emergency Contacts.
2. Patient Score Data Dump – this is a listing of all of active patients with their most current Health Score.
3. After a major event where not all connectivity is restored, ensure your list is sorted by risk score and you will be able to work your active patient list based on the highest risk score first and then follow up telephonically.

As a general reminder, remember printed materials should not be left unattended during or after the printing, to avoid accidental disclosure.  HIPAA doesn’t get suspended even during a natural disaster when it comes to protecting your patients PHI.

What you might not think about:

The last item to consider, and that many forget about, is dealing with the wolves.   Wolves prey on the weak, especially during the vulnerability-stress of undergoing emergency disasters.  Because of this, it’s important healthcare providers and care coordinators become sheepdogs of patient data, safeguarding this data during natural disaster events. Be wary of hackers and social engineers who look for major events to acquire patient data for nefarious purposes.   This could include a person getting physical access to an area not normally available or taking advantage of care providers working in locations they normally would not during emergency operations.  

 When power and connectivity are restored, make sure you properly shred any documents that have PHI on them and follow your facility’s best practices of disposal.

Hopefully, this will help you when considering your emergency operations and disaster plans.  Think of something else to consider? Let us know!

 

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Einstein Medical Center Cuts Readmissions Impacting Value-Based Care Through Telehealth https://www.vivifyhealth.com/einstein-medical-center-cuts-readmissions-impacting-value-based-care-through-telehealth/ https://www.vivifyhealth.com/einstein-medical-center-cuts-readmissions-impacting-value-based-care-through-telehealth/#respond Thu, 06 Sep 2018 12:55:54 +0000 https://www.vivifyhealth.com/?p=4776 From HealthITNews: The Einstein Medical Center wanted to decrease readmissions for liver failure patients by 50 percent. Caregivers had a longtime interest in the potential for remote patient monitoring and turned to telehealth technology to address this mandate. Thus far, since implementing the RPM processes, the hospital has gone more than two months without any readmissions. “The […]

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From HealthITNews:

The Einstein Medical Center wanted to decrease readmissions for liver failure patients by 50 percent. Caregivers had a longtime interest in the potential for remote patient monitoring and turned to telehealth technology to address this mandate.

Thus far, since implementing the RPM processes, the hospital has gone more than two months without any readmissions.

“The problems we encountered included issues that come up with all patients with a severe chronic illness,” said Richard Kalman, MD, assistant professor of medicine SKMC in the department of digestive disease and transplantation in the division of hepatology at the Albert Einstein Healthcare Network in Philadelphia.

Despite requiring all patients to attend follow-up appointments within two weeks, the readmission rate still was 40 percent. Patients often would come to the clinic and be readmitted directly because they were too sick, or would be called to come to the hospital for severe laboratory abnormalities, or would present to the emergency room feeling sick due to non-compliance.

Read the full story here.

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Make Your Voice Heard on New RPM Codes for CMS https://www.vivifyhealth.com/make-your-voice-heard-on-new-rpm-codes-for-cms/ https://www.vivifyhealth.com/make-your-voice-heard-on-new-rpm-codes-for-cms/#respond Fri, 27 Jul 2018 18:51:55 +0000 https://www.vivifyhealth.com/?p=4756 By now you’ve probably heard that the Centers for Medicaid & Medicare Services (CMS) has issued its proposed 2019 Medicare Physician Fee Schedule and Quality Payment Program. While it contains a number of changes that affect physician documentation of care, drug pricing, and transparency, there are also three items that should be of particular interest […]

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By now you’ve probably heard that the Centers for Medicaid & Medicare Services (CMS) has issued its proposed 2019 Medicare Physician Fee Schedule and Quality Payment Program. While it contains a number of changes that affect physician documentation of care, drug pricing, and transparency, there are also three items that should be of particular interest to organizations that want to take advantage of the benefits of remote patient monitoring (RPM).

Essentially, CMS is recommending augmenting the CPT 99091 code with three new reimbursement codes that make it easier and less onerous (clinically and financially) to bring RPM to the patients who need it. That’s great news for organizations that are already using it as well as those who are considering it.

We’ll look at the specifics in a minute, but I think it’s important up-front to mention that the public comment period ends August 31, 2018. CMS takes this process seriously, so if you like what you see after looking into the changes (and you should), be sure to add your support by leaving a comment.

The more positive comments CMS receives, the more likely these changes are to be incorporated into the final rule. On the other hand, if you don’t comment by August 31 and they are not part of the final rule, complaining after the fact will be of little value.

As to the changes themselves, there are three key proposed rule changes that affect RPM. The first, CPT 994X9, offers a 10-minute reduction in the treatment time required to qualify for reimbursement. Under CPT 99091, physicians must document spending at least 30 minutes per 30-day period on RPM-related activities such as collection and interpretation of physiologic data stored and transmitted digitally by patients or their caregivers. The new code reduces the time to 20 minutes, a 33 percent savings per patient. It also places a specific timeframe on data collection, making it easier to track.

More significantly, CPT 994X9 changes who at the provider can offer these services. Under CPT 99091, only “physicians or qualified health care professionals” were allowed to deliver those 30 minutes of RPM services. That meant those “physicians or qualified health care professionals” were often performing tasks well below their license level, such as gathering data and teaching Medicare patients how to use the equipment. That’s a lot of expensive time being spent to collect a reimbursement rate of $58.68 per member per month.

Under the new CPT code, clinical staff will be able to perform many of the services associated with implementing and maintaining an RPM program under general supervision (rather than direct physician supervision). This change will make offering RPM services far more practical, encouraging their expanded use.

Another significant change is CPT 990X0, which offers separate reimbursement for the work associated with onboarding a new patient, as well as setting up and training the patient on the equipment. Previously, that cost fell on the providers, which was definitely a stumbling block to acceptance and use. By paying for set-up and training, CMS removes that financial burden while at the same time promoting provider behaviors that will lead to better outcomes.

Finally, CPT 990X1 puts a code in place for supplying the device and monitoring data and alerts on a daily basis. This change will offer reimbursement for one of the most important tasks associated with RPM – keeping track of the condition of patients (especially those with chronic conditions) to stay ahead of adverse events.

One additional point to be aware of is that some of the proposed codes can only be used with current patients. If you are going to leave a comment, we suggest you ask CMS to remove this limitation so RPM can be offered to new patients who need it as well. Removing that restriction will enable patients to seek out providers who offer RPM if their current one does not.

Some of the codes have frequency limitations imposed on them. If you have experienced those limitations in the past you know how frustrating they can be. Be sure to ask CMS to remove those limitations so patients can get remote care at the level they need.

Finally, do express support for the CMS direction to move supervision from direct physician supervision to “general supervision,” freeing up the ability for virtual care call centers to facilitate patient monitoring on behalf of providers.

There is a lot of potential here to help expand the use of RPM. Again, be sure to go to the CMS website and leave your comments to ensure your voice, and the voice of the industry, is heard.


 

For a fact sheet on the CY 2019 Physician Fee Schedule proposed rule, please visit: https://www.cms.gov/Newsroom/MediaReleaseDatabase/Fact-sheets/2018-Fact-sheets-items/2018-07-12-2.html

To view the CY 2019 Physician Fee Schedule proposed rule, please visit: https://s3.amazonaws.com/public-inspection.federalregister.gov/2018-14985.pdf

For a fact sheet on the CY 2019 Quality Payment Program proposed rule, please visit: https://www.cms.gov/Medicare/Quality-Payment-Program/Resource-Library/2019-QPP-proposed-rule-fact-sheet.pdf

To view the CY 2019 Quality Payment Program proposed rule, please visit: https://s3.amazonaws.com/public-inspection.federalregister.gov/2018-14985.pdf

For a fact sheet on the Medicare Advantage Qualifying Payment Arrangement Incentive (MAQI) Demonstration, please visit: https://www.cms.gov/Newsroom/MediaReleaseDatabase/Fact-sheets/2018-Fact-sheets-items/2018-07-12.html

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Going to be at Ziegler Capital’s first LinkAge Fund Symposium on Wednesday? Vivify Health’s very own Bill Paschall, VP of Business Development, will be participating in the Population Health and Solutions for Integrated, Patient-centered Healthcare panel at 1:45pm. Drop by for a chat if you are going to be in Chicago! https://www.vivifyhealth.com/going-to-be-at-ziegler-capitals-first-linkage-fund-symposium-on-wednesday-vivify-healths-very-own-bill-paschall-vp-of-business-development-will-be-participating-in-the-population-health/ https://www.vivifyhealth.com/going-to-be-at-ziegler-capitals-first-linkage-fund-symposium-on-wednesday-vivify-healths-very-own-bill-paschall-vp-of-business-development-will-be-participating-in-the-population-health/#respond Tue, 24 Jul 2018 13:24:33 +0000 https://www.vivifyhealth.com/?p=4753 http://bit.ly/2uXKqdP

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Another great writeup in Sioux City, spotlighting Mercy Home Care and how Vivify Health is connecting their patients for wonderful outcomes. https://www.vivifyhealth.com/another-great-writeup-in-sioux-city-spotlighting-mercy-home-care-and-how-vivify-health-is-connecting-their-patients-for-wonderful-outcomes/ https://www.vivifyhealth.com/another-great-writeup-in-sioux-city-spotlighting-mercy-home-care-and-how-vivify-health-is-connecting-their-patients-for-wonderful-outcomes/#respond Mon, 23 Jul 2018 13:03:29 +0000 https://www.vivifyhealth.com/?p=4751 http://bit.ly/2uWvi0k

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A great session at InTouch Forum 18! Vivify Health CEO, Eric Rock and Dr https://www.vivifyhealth.com/a-great-session-at-intouch-forum-18-vivify-health-ceo-eric-rock-and-dr/ https://www.vivifyhealth.com/a-great-session-at-intouch-forum-18-vivify-health-ceo-eric-rock-and-dr/#respond Wed, 18 Jul 2018 21:30:13 +0000 https://www.vivifyhealth.com/?p=4749 . Andrew Watson (UPMC via video) did a live demo on “Taking Value-Based Care to the Home” using Vivify’s innovative Pathways product.

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. Andrew Watson (UPMC via video) did a live demo on “Taking Value-Based Care to the Home” using Vivify’s innovative Pathways product.

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Attending InTouch Forum 18? Come see Vivify Health CEO, Eric Rock and Dr. Andrew Watson (UPMC via video) and learn all about Taking Value-Based Care to the Home. See you at 11:20 in the Grand Ballroom! https://www.vivifyhealth.com/attending-intouch-forum-18-come-see-vivify-health-ceo-eric-rock-and-dr-andrew-watson-upmc-via-video-and-learn-all-about-taking-value-based-care-to-the-home-see-you-at-1120-in-the-grand-ballroo/ https://www.vivifyhealth.com/attending-intouch-forum-18-come-see-vivify-health-ceo-eric-rock-and-dr-andrew-watson-upmc-via-video-and-learn-all-about-taking-value-based-care-to-the-home-see-you-at-1120-in-the-grand-ballroo/#respond Wed, 18 Jul 2018 14:02:06 +0000 https://www.vivifyhealth.com/?p=4747 http://bit.ly/2LmPFhg

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Einstein Medical Center, a wonderful client of ours, is seeing success in reducing readmissions for liver failure patients. https://www.vivifyhealth.com/einstein-medical-center-a-wonderful-client-of-ours-is-seeing-success-in-reducing-readmissions-for-liver-failure-patients/ https://www.vivifyhealth.com/einstein-medical-center-a-wonderful-client-of-ours-is-seeing-success-in-reducing-readmissions-for-liver-failure-patients/#respond Mon, 16 Jul 2018 19:59:40 +0000 https://www.vivifyhealth.com/?p=4745 http://bit.ly/2uHsZya

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Only four more days until #InTouchForum18… Come see @VivifyHealth CEO, @ericlrock speak in Santa Barbara, July 16-18. https://www.vivifyhealth.com/only-four-more-days-until-intouchforum18-come-see-vivifyhealth-ceo-ericlrock-speak-in-santa-barbara-july-16-18/ https://www.vivifyhealth.com/only-four-more-days-until-intouchforum18-come-see-vivifyhealth-ceo-ericlrock-speak-in-santa-barbara-july-16-18/#respond Thu, 12 Jul 2018 21:50:17 +0000 https://www.vivifyhealth.com/?p=4743 http://bit.ly/2JhZF6q

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Are current health care reforms finally changing the game for remote patient monitoring? https://www.vivifyhealth.com/are-current-health-care-reforms-finally-changing-the-game-for-remote-patient-monitoring/ https://www.vivifyhealth.com/are-current-health-care-reforms-finally-changing-the-game-for-remote-patient-monitoring/#respond Wed, 11 Jul 2018 19:52:59 +0000 https://www.vivifyhealth.com/?p=4741 UPMC Enterprises interviewed our very own Robin Hill, Chief Clinical Officer to explain the answer. http://bit.ly/2L1xo9e

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UPMC Enterprises interviewed our very own Robin Hill, Chief Clinical Officer to explain the answer.

http://bit.ly/2L1xo9e

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Trinity Health at Home Shares Their Vivify Health Testimonial https://www.vivifyhealth.com/trinity-health-at-home-shares-their-vivify-health-testimonial/ https://www.vivifyhealth.com/trinity-health-at-home-shares-their-vivify-health-testimonial/#respond Fri, 29 Jun 2018 00:57:21 +0000 https://www.vivifyhealth.com/?p=4648 Watch as Erin Denholm, President & CEO of Trinity Health at Home, shares her testimonial of how Vivify Health has enabled her business to effectively care for their patients on a whole new level. Basing their choice on Vivify’s easy-to-use consumer equipment, interfaces to their EMR and easy user interfaces for their clinicians, Trinity Health […]

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Watch as Erin Denholm, President & CEO of Trinity Health at Home, shares her testimonial of how Vivify Health has enabled her business to effectively care for their patients on a whole new level.

Basing their choice on Vivify’s easy-to-use consumer equipment, interfaces to their EMR and easy user interfaces for their clinicians, Trinity Health at Home was able to use Vivify Pathways as the backbone of their program.  According to Erin, it’s reliability, consistency, dependability, and accessibility has made a definitive difference in their ability to ramp up quickly.  You can learn even more about Vivify Health and Trinity Health at Home, here in a longer video.

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When you build it and they don’t come – why remote patient monitoring completes the patient engagement circuit https://www.vivifyhealth.com/when-you-build-it-and-they-dont-come-why-remote-patient-monitoring-completes-the-patient-engagement-circuit/ https://www.vivifyhealth.com/when-you-build-it-and-they-dont-come-why-remote-patient-monitoring-completes-the-patient-engagement-circuit/#respond Thu, 28 Jun 2018 22:02:15 +0000 https://www.vivifyhealth.com/?p=4641 A great article written by Vivify Health CEO, Eric Rock, published today on Becker’s Health IT & CIO Report… https://www.beckershospitalreview.com/healthcare-information-technology/when-you-build-it-and-they-don-t-come-why-remote-patient-monitoring-completes-the-patient-engagement-circuit.html “When patient portals were first mandated under Meaningful Use (MU), the idea was to facilitate two-way communication between providers and patients. They got it half right. The portals were built, providers began placing patient information […]

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A great article written by Vivify Health CEO, Eric Rock, published today on Becker’s Health IT & CIO Report…

https://www.beckershospitalreview.com/healthcare-information-technology/when-you-build-it-and-they-don-t-come-why-remote-patient-monitoring-completes-the-patient-engagement-circuit.html

“When patient portals were first mandated under Meaningful Use (MU), the idea was to facilitate two-way communication between providers and patients. They got it half right.

The portals were built, providers began placing patient information (such as visit and test results) in them, and they encouraged their patients to sign up for them. According to a 2017 report from the Government Accountability Office, 88 percent of hospitals and 87 percent of other professional healthcare providers had created online portals for patients to access their own health data.

The problem is, just 15 percent of hospital patients and 30 percent of non-hospital patients actually use these portals. And even when they do, they mostly use it passively, to receive information from physicians; they rarely use it to communicate back so they can become actively engaged in their own care.”…

To learn more, read the full article on Becker’s…

 

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UPMC’s remote monitoring programs with Vivify are improving patient outcomes https://www.vivifyhealth.com/upmcs-remote-monitoring-programs-with-vivify-are-improving-patient-outcomes/ https://www.vivifyhealth.com/upmcs-remote-monitoring-programs-with-vivify-are-improving-patient-outcomes/#respond Thu, 28 Jun 2018 14:19:21 +0000 https://www.vivifyhealth.com/?p=4637 A year and a half into UPMC’s partnership with Vivify Health on a remote monitoring program, the health system is realizing improved patient outcomes with technology that helps providers intervene more quickly with seriously ill patients. Read the full article… https://enterprises.upmc.com/newsletter/vivify-and-upmc/

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A year and a half into UPMC’s partnership with Vivify Health on a remote monitoring program, the health system is realizing improved patient outcomes with technology that helps providers intervene more quickly with seriously ill patients.

Read the full article…

https://enterprises.upmc.com/newsletter/vivify-and-upmc/

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What Will Change in Healthcare Tech in the Next Five Years? https://www.vivifyhealth.com/what-will-change-in-healthcare-tech-in-the-next-five-years/ https://www.vivifyhealth.com/what-will-change-in-healthcare-tech-in-the-next-five-years/#respond Fri, 22 Jun 2018 14:50:04 +0000 https://www.vivifyhealth.com/?p=4622 “The expansion of IoT in the home [really excites me],” said Bill Paschall, VP of development at Vivify Health. He’s interested in seeing how healthcare companies create apps that integrate into the voice-controlled devices already in consumers’ homes.”… Watch the FULL VIDEO on Samsung’s Insights blog.

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“The expansion of IoT in the home [really excites me],” said Bill Paschall, VP of development at Vivify Health. He’s interested in seeing how healthcare companies create apps that integrate into the voice-controlled devices already in consumers’ homes.”…

Watch the FULL VIDEO on Samsung’s Insights blog.

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Nonin Whitepaper: COPD 30-Readmissions https://www.vivifyhealth.com/nonin-whitepaper-copd-30-readmissions/ https://www.vivifyhealth.com/nonin-whitepaper-copd-30-readmissions/#respond Thu, 21 Jun 2018 02:15:36 +0000 https://www.vivifyhealth.com/?p=4618 Check out this very informative white paper from Nonin (one of our vendors) on the successes seen in COPD 30-day readmission rates. http://www.nonin.com/documents/WhitePaper_COPDReadmissionReductionProgram.pdf

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Check out this very informative white paper from Nonin (one of our vendors) on the successes seen in COPD 30-day readmission rates.

http://www.nonin.com/documents/WhitePaper_COPDReadmissionReductionProgram.pdf

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Expanding Reimbursement for Remote Patient Care https://www.vivifyhealth.com/expanding-reimbursement-for-remote-patient-care/ https://www.vivifyhealth.com/expanding-reimbursement-for-remote-patient-care/#respond Mon, 18 Jun 2018 18:48:26 +0000 https://www.vivifyhealth.com/?p=4612 Some great articles summarizing the current movement on expanding reimbursement for Remote Patient Care… https://mhealthintelligence.com/news/mhealth-telehealth-groups-lobby-cms-for-better-rpm-reimbursement https://www.healthcaredive.com/news/ama-industry-leaders-call-on-cms-to-expand-remote-patient-monitoring-reimb/525452/

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Some great articles summarizing the current movement on expanding reimbursement for Remote Patient Care…

https://mhealthintelligence.com/news/mhealth-telehealth-groups-lobby-cms-for-better-rpm-reimbursement

https://www.healthcaredive.com/news/ama-industry-leaders-call-on-cms-to-expand-remote-patient-monitoring-reimb/525452/

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Consumers to Patients https://www.vivifyhealth.com/consumers-to-patients/ https://www.vivifyhealth.com/consumers-to-patients/#respond Sat, 09 Jun 2018 18:33:40 +0000 https://www.vivifyhealth.com/?p=4606 A great short synopsis on the shift to Value-based Healthcare and the “Consumerification” of patients.  Click the link below to see a quick understanding of the evolution of the pay market in healthcare. Patients to Customers

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A great short synopsis on the shift to Value-based Healthcare and the “Consumerification” of patients.  Click the link below to see a quick understanding of the evolution of the pay market in healthcare.

Patients to Customers

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At UPMC, Remote Patient Monitoring Helps Reduce ER Utilization and Hospital Readmissions https://www.vivifyhealth.com/at-upmc-remote-patient-monitoring-helps-reduce-er-utilization-and-hospital-readmissions/ https://www.vivifyhealth.com/at-upmc-remote-patient-monitoring-helps-reduce-er-utilization-and-hospital-readmissions/#respond Fri, 08 Jun 2018 18:41:46 +0000 https://www.vivifyhealth.com/?p=4523 Its clinical use of remote monitoring is focused on congestive heart failure, advanced illness care, tobacco treatment services and inflammatory bowel diseases. Before remote patient monitoring, UPMC did not have easy access to patients at home and was relying on visiting nurses to get data, which didn’t happen every day. Moreover, home-based patients could not […]

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Its clinical use of remote monitoring is focused on congestive heart failure, advanced illness care, tobacco treatment services and inflammatory bowel diseases.

Before remote patient monitoring, UPMC did not have easy access to patients at home and was relying on visiting nurses to get data, which didn’t happen every day. Moreover, home-based patients could not access UPMC care on their own time – the providers would call them or visit them primarily based on its schedule.

Read the full article on Healthcare IT News…

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ATA 2018 Panel Spotlights Remote Patient Monitoring with Vivify Health https://www.vivifyhealth.com/the-ata-2018-board-spotlights-remote-patient-monitoring-with-vivify-health/ https://www.vivifyhealth.com/the-ata-2018-board-spotlights-remote-patient-monitoring-with-vivify-health/#respond Fri, 08 Jun 2018 17:32:32 +0000 https://www.vivifyhealth.com/?p=4496 View a great ATA panel discussion including ATA board members, who happen to be Vivify Health customers, as they spotlight Remote Patient Monitoring and how it has made a direct and valuable impact on their clinical operations and patient outcomes. This exciting panel discussion on the now and future of Remote Patient Monitoring consisted of current […]

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View a great ATA panel discussion including ATA board members, who happen to be Vivify Health customers, as they spotlight Remote Patient Monitoring and how it has made a direct and valuable impact on their clinical operations and patient outcomes.

This exciting panel discussion on the now and future of Remote Patient Monitoring consisted of current ATA board leadership:

  • Bernie Elliot– Moderator (Chief Clinical Officer, Optum)
  • Andrew Watson, MD (VP of Clinical Information Technology Transformation, UPMC)
  • Kristi Henderson, DNP (VP of Access/Care Transformation/Virtual Care, Ascension Health)
  • Laurie Poole (VP of Clinical Innovation, Ontario Telemedicine Network)

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The Story Behind Vivify’s Rapid Growth https://www.vivifyhealth.com/story-behind-vivifys-rapid-growth/ https://www.vivifyhealth.com/story-behind-vivifys-rapid-growth/#respond Thu, 24 May 2018 20:59:49 +0000 https://www.vivifyhealth.com/?p=4484 The growth of Vivify Health in the past few years has been nothing short of astounding. Our revenues have more than doubled every year since 2014. We recently surpassed 5 million monitored days across our customer base, which now includes over 700 hospitals and 200 non-hospital sites of care, such as home health agencies and […]

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Eric Rock, Founder & CEO

The growth of Vivify Health in the past few years has been nothing short of astounding. Our revenues have more than doubled every year since 2014. We recently surpassed 5 million monitored days across our customer base, which now includes over 700 hospitals and 200 non-hospital sites of care, such as home health agencies and accountable care organizations (ACOs).

We credit much of our company’s growth to the overall simplicity of our solutions. This ease of use has resulted in 90% daily patient compliance with monitoring and 95% patient satisfaction across a population that includes many complexly ill and elderly patients. Additionally, Vivify focuses on value to clinicians, garnering satisfaction measures that have exceeded 98%. Most important, our solutions have been shown to improve outcomes.

Beyond the excellence of our products, our rapid growth reflects a major increase in demand for remote patient monitoring. Just in 2016, the RPM market grew by 44%, with 7.1 million patients enrolled in some kind of digital health program using connected medical devices. The number of remotely monitored patients is expected to reach 50.2 million by 2020. About half of these people will be connected at home and the rest on their mobile devices.

In the past, the biggest barrier to remote patient monitoring was economic. While studies had proven that the technology could improve patient outcomes, healthcare systems and physicians were not being reimbursed for monitoring patients at home. The only way that hospitals could justify an investment in remote patient monitoring was by using it to prevent readmissions so that Medicare wouldn’t penalize their overall payments.

But the shift to value-based care has changed the value proposition of remote patient monitoring. Healthcare organizations that take financial risk now have a vested interest in helping patients manage their own care after discharge. Increasingly, they also see the value in working closely with patients who have serious chronic conditions and might become expensive to care for. Remote patient monitoring can be helpful in both scenarios.

Meanwhile, more than 450 hospitals participatein Medicare’s bundled payment program for joint procedures. These hospitals directly benefit from remote patient monitoring programs that help care managers track and care for patients as they recover from surgery.

Improved technology

Another reason why remote patient monitoring has gained traction in recent years is that the technology has improved. At one time, clinicians didn’t want to deal with remote monitoring partly because they were afraid of being overwhelmed by a flood of irrelevant data. Reliable screening methods now separate the signal from the noise so that care managers know what to look for and when to alert physicians. In addition, Vivify’s solution uses algorithms to continually reassess patients’ health risks.

The smartphone revolution has also made it possible to monitor patients on the go. Vivify’s web and mobile applications can be used for pre-op assessments, post-discharge monitoring, disease management and compliance documentation. Video chat on mobile devices provides the same video conferencing capabilities included in Vivify’s home monitoring equipment.

Frost & Sullivan recently recognized Vivify Health with its 2018 North America Product Line Strategy Leadership Award for the wide range and efficacy of the company’s remote patient monitoring solutions. Frost & Sullivan attributed Vivify’s success to its patient-friendly hardware, software and user interface and a patient segmentation approach that allows customers to tailor its solutions to each patient’s health risks.

Vivify Health is doing well because it came along with the right solutions at the right time. As value-based care continues to expand across the industry, we expect to see even faster growth in our revenues. Remote patient monitoring, whether at home or on mobile devices, will become ever more important as the need to engage patients between visits and after hospitalizations increases. And, by coupling RPM with video consults and prepackaged care plans that are tailor made for different kinds of at-risk patients, Vivify is well positioned to capture more and more of this burgeoning market.

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Highlights from ATA 2018 by Norm Volsky https://www.vivifyhealth.com/ata-2018-review-dri/ https://www.vivifyhealth.com/ata-2018-review-dri/#respond Thu, 17 May 2018 17:17:24 +0000 https://www.vivifyhealth.com/?p=4479 Read the exciting things Director of Mobile HIT, Norm Volsky had to say about Vivify Health and other innovative companies at ATA 2018.

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Read the exciting things Director of Mobile HIT, Norm Volsky had to say about Vivify Health and other innovative companies at ATA 2018.

Highlights from ATA 2018 by Norm Volsky

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Vivify Health Has Doubled Revenues Each Year Since 2014 https://www.vivifyhealth.com/vivify-health-has-doubled-revenues-each-year-since-2014/ https://www.vivifyhealth.com/vivify-health-has-doubled-revenues-each-year-since-2014/#respond Thu, 26 Apr 2018 15:16:01 +0000 https://www.vivifyhealth.com/?p=4631 Fast growing remote monitoring pioneer surpasses 5 million monitored days across customer base comprised of 700-plus hospitals and 200-plus non-hospital sites of care PLANO, Texas, April 26, 2018 /PRNewswire/ — Vivify Health, the pioneer and market leader of remote care via mobile devices, announced today that its revenues have more than doubled every year since 2014. […]

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Fast growing remote monitoring pioneer surpasses 5 million monitored days across customer base comprised of 700-plus hospitals and 200-plus non-hospital sites of care

PLANO, Texas, April 26, 2018 /PRNewswire/ — Vivify Health, the pioneer and market leader of remote care via mobile devices, announced today that its revenues have more than doubled every year since 2014. The company recently surpassed 5 million monitored days across its customer base, which now includes over 700 hospitals and 200 non-hospital sites of care, such as home health agencies and accountable care organizations (ACOs).

Vivify credits much of its growth to overall simplicity, accomplishing over 90% daily patient compliance and 95% patient satisfaction across a very complex and often elderly population. Additionally, Vivify focuses on value to clinicians, garnering satisfaction measures that have exceeded 98% across the country. For this approach, the company was awarded the 2018 North America Product Line Strategy Leadership Award by Frost & Sullivan earlier this month.

“Our growth to date has been nothing short of phenomenal,” said Eric Rock, CEO and founder of Vivify Health. “The strong response from healthcare systems across the country attests to the demonstrated value of our technology for managing and engaging high-risk and rising-risk patients, who generate most health spending. Our solutions have been shown to reduce readmissions and overall health costs while improving patient outcomes. We look forward to continued robust growth as the industry continues to transform itself along value-based lines.”

Vivify offers more than 80 customizable clinical protocols, including pathways for complex chronic diseases, chronic care management, end-of-life illnesses, joint replacement bundles, oncology bundles, pre- and postsurgical management, and pediatric transplants.

Vivify’s platform, which aggregates data via apps and Bluetooth-connected health devices, collects more than 2 million clinical data points per month. Vivify’s algorithms screen and simplify these data points to identify the clinically meaningful notifications prompting care team interventions which typically leverage Vivify’s integrated virtual visit capabilities.

The platform is frequently used to support bundled care programs such as Medicare’s Comprehensive Care for Joint Replacement (CJR) program with pre-op assessments, post-discharge monitoring, appointment reminders and compliance documentation.  Additionally, complex chronic disease patients see dramatically improved outcomes in many customers’ heart failure and pulmonary disease readmission prevention programs.

The patented Vivify platform is uniquely positioned in the market to accomplish outcomes with complex high-risk monitored patients, via all-inclusive managed health kits, while also scaling to the masses with mobile and web apps. All solutions leverage the same back-end analytics and care management tools, which seamlessly integrate with existing health information systems and workflows.

About Vivify Health
Vivify Health is the nation’s leading mobile remote care management platform, providing multiple modalities of health consumer monitoring and engagement, aligned with individual risk profiles and technical capabilities. Founded in 2009, Vivify Health was among the first companies to deliver remote care technology via the cloud and mobile devices (mHealth), with deep integration into EMR, Analytics and Population Health systems, including open APIs for real-time and bi-directional data exchange, enabling “the last mile of population health.” Vivify’s solutions and services include fully-managed health kits (4G tablets and wireless personal health devices, with 24/7 tech support and logistics services), BYOD solutions, IVR solutions and professional services including workflow consulting, HIT Integration, and optional clinical call center support. Intuitive and simple interfaces define the Vivify experience for both patients and clinicians, with platform flexibility for remotely monitoring any clinical condition, shaping behavior through surveys and assessments, educational video content and virtual visits. Learn more at: http://blog.vivifyhealth.com/

Media Contact:
Amendola Communications for Vivify Health
Joy DiNaro, 847.809.0406 or JDinaro@ACMarketingPR.com

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Yavapai Regional Medical Center Partners With Vivify Health to Improve Outcomes for Patients with CHF and COPD https://www.vivifyhealth.com/yavapai-regional-medical-center-partners-with-vivify-health-to-improve-outcomes-for-patients-with-chf-and-copd/ https://www.vivifyhealth.com/yavapai-regional-medical-center-partners-with-vivify-health-to-improve-outcomes-for-patients-with-chf-and-copd/#respond Fri, 16 Feb 2018 16:13:11 +0000 https://www.vivifyhealth.com/?p=4629 Health system will use advanced remote patient monitoring technology to enhance patient compliance with care plans and reduce hospital readmissions PLANO, Texas, Feb. 6, 2018 /PRNewswire/ — Yavapai Regional Medical Center (YRMC), the leading healthcare system in Prescott, Arizona, has chosen Vivify Health, the pioneer and market leader of remote care via mobile devices, as its […]

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Health system will use advanced remote patient monitoring technology to enhance patient compliance with care plans and reduce hospital readmissions

PLANO, Texas, Feb. 6, 2018 /PRNewswire/ — Yavapai Regional Medical Center (YRMC), the leading healthcare system in Prescott, Arizona, has chosen Vivify Health, the pioneer and market leader of remote care via mobile devices, as its partner in addressing the care needs of patients with advanced congestive heart failure (CHF) and chronic obstructive pulmonary disease (COPD). By leveraging Vivify’s platform—including its evidence-based care pathways, instant-on kit of monitoring devices and telemedicine capabilities—YRMC’s care team will be able to continually monitor the biometric data and symptoms of these patients in the comfort of their own homes while aiming to improve their health and quality of life, in addition to lowering their hospital readmission rates.

“We selected Vivify as our partner because we realize that continual engagement with our patients via remote monitoring is key to improving their care and long-term outcomes,” said Boyd Murayama, Director of Physician Practices for Yavapai Regional Medical Center.

Murayama added, “Vivify’s technology will enable our clinical care nurses to monitor these patients every day in the most efficient way possible while providing them with educational materials tailored to their conditions and comorbidities. Additionally, the instant-on health kit provided by Vivify is easy for patients to use without requiring any setup.”

Care nurses can also use Vivify’s dashboard to see whether patients have taken their daily biometric readings and completed the symptom forms on their Vivify-provided tablets. This newfound insight is a significant asset in ensuring patient adherence to care plans.

Indeed, Vivify already boasts a high patient adoption rate. Compared with industry data showing an average compliance rate of 30 to 40 percent among home-monitored patients, Vivify’s partners—including more than 600 hospitals and health plans—have found that over 90 percent of the patients in their remote monitoring programs are compliant with their care plans.

Increased patient compliance and the ability of care teams to continually monitor patients’ health status leads to better outcomes and lowers the cost of care, which is important to organizations that take financial risk. YRMC’s accountable care organization (ACO), for example, has responsibility for a population that includes patients with complex chronic diseases. The health system’s overriding goal is to improve these patients’ health.

Jeff Haggard, Vice President of Customer Development, Western Region, for Vivify, commented, “YRMC’s leadership realized that remote monitoring is a powerful tool for driving better quality of care for patients with complex chronic diseases. Our solution helps patients remain healthy or stable at home and enjoy a higher quality of life. On average, patients in programs supported by Vivify’s platform have fewer acute episodes and readmissions, as well as decreased lengths of stay when they are admitted.”

About Vivify Health

Vivify Health is one of healthcare’s leading mobile Remote Care Management Platforms, providing multiple modalities of health consumer monitoring and engagement, aligned with individual risk profiles and technical capabilities. Founded in 2009, Vivify Health was among the first companies to deliver remote care technology via the cloud and mobile devices (mHealth), with deep integration into EMR, Analytics and Population Health systems, including open APIs for real-time and bi-directional data exchange, enabling “the last mile of population health.” Vivify’s solutions and services include fully-managed health kits (4G tablets and wireless personal health devices, with 24/7 tech support and logistics services), BYOD solutions, IVR solutions and professional services including workflow consulting, HIT Integration, and optional clinical call center support. Intuitive and simple interfaces define the Vivify experience for both patients and clinicians, with platform flexibility for remotely monitoring any clinical condition, shaping behavior through surveys and assessments, educational video content and virtual visits. Learn more at: http://blog.vivifyhealth.com/

About Yavapai Regional Medical Center

Yavapai Regional Medical Center (YRMC) is a state-of-the-art healthcare system with two acute care hospitals, a network of primary and specialty care clinics, outpatient health and wellness centers, cardiac diagnostic centers, and outpatient medical imaging centers. Together, YRMC’s network of services provides medical care and wellness resources to a geographic area encompassing 5,500 square miles and covering the communities of Prescott, Prescott Valley, Chino Valley, Dewey, Humboldt, Mayer, Paulden, Bagdad, Yarnell, Kirkland, Skull Valley, and Crown King in northcentral Arizona.

As the region’s leading not-for-profit healthcare provider, Yavapai Regional Medical Center is guided by a community-based board of trustees, a values-based team of experienced administrators and hundreds of physicians in multiple specialties who form the YRMC Medical Staff. Complementing this outstanding leadership are the skills, training and competence of professional nurses, therapists, technicians, support personnel and generous volunteers.

Media Contact:
Amendola Communications for Vivify Health
Joy DiNaro, 847.809.0406 or JDinaro@ACMarketingPR.com

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Bundled Payments: Advancing CMS Innovation to a New Level https://www.vivifyhealth.com/bundled-payments-advancing-cms-innovation-new-level/ https://www.vivifyhealth.com/bundled-payments-advancing-cms-innovation-new-level/#respond Wed, 14 Feb 2018 19:00:22 +0000 https://www.vivifyhealth.com/?p=4434 The Centers for Medicare & Medicaid Services (CMS) has launched a new voluntary bundled payment model, called Bundled Payments for Care Improvement Advanced (BPCI Advanced). The program is the next generation of the original BPCI initiative created by Medicare – and another step forward in the movement toward value-based healthcare. “The program pays physicians and […]

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The Centers for Medicare & Medicaid Services (CMS) has launched a new voluntary bundled payment model, called Bundled Payments for Care Improvement Advanced (BPCI Advanced). The program is the next generation of the original BPCI initiative created by Medicare – and another step forward in the movement toward value-based healthcare.

“The program pays physicians and healthcare organizations for a defined episode of care, instead of for individual services – giving clinicians and hospitals incentives to improve quality and lower costs,” says Dunnie Norman, senior vice president of sales at Vivify Health. An international digital-health company, Vivify has been a major player in providing innovative technology for remote care management to transform healthcare delivery.

Virtual care is empowering health systems to provide optimal care, allowing care teams to intervene quickly and to deliver better health outcomes. Download our free webinar with Ascension to learn more!

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BPCI Advanced includes 32 inpatient clinical episodes, with 29 in the inpatient setting and three in the outpatient setting. These episodes could change going forward, as CMS may choose to revise them annually beginning January 1, 2020. An Advanced Alternative Payment Model under the Medicare Access and Children’s Health Insurance Program (CHIP) Reauthorization Act of 2015 (MACRA) Quality Payment Program, BPCI Advanced offers a key opportunity for healthcare organizations to generate revenue – through a 5 percent bonus payment – by improving post-acute outcomes and reducing costs.

Maximizing Quality

“As the healthcare industry moves away from its traditional fee-for-service model to value-based care, payments no longer hinge on the number of services provided,” says Norman. “Now, it’s all about quality. BPCI Advanced is one way to make sure hospitals, physicians, and post-acute care providers share accountability for patient outcomes.”

CMS selected seven quality measures for BPCI Advanced. Two of the seven the all-cause hospital readmission measure and the advanced care plan measure will be required for all clinical episodes. The other five measures will apply only to select clinical episodes.

Provider payments will be based on quality performance during a 90-day episode of care. A clinical episode begins at the start of an inpatient admission to an acute care hospital, called the “anchor stay,” or at the beginning of an outpatient procedure, called the “anchor procedure” – and ends 90 days after the end of the anchor stay or the anchor procedure. 

“BPCI Advanced is critical to improving post-acute care management of patients,” Norman says. “The incidence of readmissions for patients with chronic diseases is high – as much as 25 percent – in the first 30 days after hospital discharge. This return to acute care has huge financial and quality consequences for healthcare providers.”

Mapping the Timeline

Providers have until March 12, 2018, to apply for the BPCI Advanced program. CMS will offer a second opportunity to apply for the program in January 2020. The performance period for the first group of participating providers will begin October 1, 2018, and will continue through December 31, 2023. Health care organizations selected to participate in BPCI Advanced beginning October 1 will be accountable for at least one clinical episode and may not add or drop clinical episodes until January 1, 2020.

Marking Another Milestone in Government Innovation

BPCI Advanced builds on the work of the CMS Center for Medicare and Medicaid Innovation (CMMI) and the foundation of the first BPCI initiative, which started in April 2013 and will end on September 30, 2018. Created by the Patient Protection and Affordable Care Act, CMMI is designed to test innovative payment and delivery system models that demonstrate promise for maintaining or improving the quality of care in Medicare, Medicaid, and CHIP – while slowing the rate of growth in program costs.

“At Vivify, we believe remote care management technology is vital to advancing new payment models and, ultimately, supporting the goals of CMMI,” Norman says. “This technology can help healthcare providers enhance continuity of care, empowering the clinical team to proactively monitor patient biometrics and symptoms, use technology to help patients self-manage conditions, and engage patients to be partners in their care. It also enables cost control by keeping patients healthy in their homes and averting costly hospital readmissions.”

Moving from Voluntary to Mandatory?

Alex Azar, the new secretary of the U.S. Department of Health and Human Services, has said he would support mandatory testing of value-based payment models through CMMI. His view is in marked contrast to that of his predecessor, Tom Price, MD, as well as the Trump administration, which canceled and scaled back key mandatory bundled payment initiatives in 2017.

“The industry needs to be thoroughly prepared for the prospect of the BPCI Advanced program becoming mandatory,” Norman says. “The shift to value-based care everyone’s been talking about for years is rapidly happening. Healthcare organizations will need to figure out how to move beyond the four walls of the hospital to continuously engage with patients in their homes. Those who are operationally ready to deliver care anytime, anywhere – and manage health outcomes for larger and larger populations – will be best equipped to lead the way in a quality-focused, value-driven world.”

Virtual care is empowering health systems to provide optimal care, allowing care teams to intervene quickly and to deliver better health outcomes. Download our free webinar with Ascension to learn more!

Access Now

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Where Have All the Doctors Gone? Solving the Shortage https://www.vivifyhealth.com/where-have-all-the-doctors-gone/ https://www.vivifyhealth.com/where-have-all-the-doctors-gone/#comments Wed, 01 Nov 2017 15:43:17 +0000 https://www.vivifyhealth.com/?p=4296 The projections are troubling. By 2030, the U.S. faces a shortage of as many as 100,000 doctors, from primary care physicians to specialists. The senior population is projected to grow by 55 percent over the next 15 years, stretching healthcare providers even further to treat an aging population, many with chronic conditions who will opt for […]

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The projections are troubling. By 2030, the U.S. faces a shortage of as many as 100,000 doctors, from primary care physicians to specialists. The senior population is projected to grow by 55 percent over the next 15 years, stretching healthcare providers even further to treat an aging population, many with chronic conditions who will opt for care and support at home. To prepare for the coming storm, the providers and payers looking for sustainable alternatives that can extend the reach of shrinking clinical resources while improving patient outcomes and reducing costs.

Learn more about the future of healthcare industry, patient engagement programs, and continuity of healthcare to ensure better patient outcomes. Download our free webinar now!

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Searching for solutions

A viable solution to the physician shortage is remote patient monitoring (RPM). This healthcare model seamlessly integrates information technologies that put patients at the center of care—at home or wherever they happen to be. Healthcare providers and health plans can manage chronic condition patients remotely, tracking results regularly, adjusting care plans as needed, and providing ongoing support to help patients successfully navigate their conditions.

A well-known trailblazer using RPM technology is UPMC, an integrated provider and insurer based in Pittsburgh, Pa. UPMC’s reach spans more than 30 hospitals, over 600 physician offices and outpatient sites, and a 3.2 million-member insurance services division. Since 2016, UPMC has partnered with Vivify Health, an international digital-health company and leader in transforming healthcare delivery, in implementing Vivify’s cloud-based RPM solution. The technology is used by more than 700 leading hospitals and payers nationwide.

“We’re relying on Vivify’s solution to efficiently monitor, manage, and engage populations of all sizes and risk levels,” says Dr. Andrew Watson, UPMC vice president and medical director of UPMC Telemedicine. “It provides a dynamic, continuous care model that enables us to conduct virtual care visits, communicate easily with our patients and members, and detect and respond to problems swiftly—avoiding preventable crisis events.

“The statistics are compelling. Medicare members who use the Vivify solution are 76 percent less likely to be readmitted to the hospital.”

Scaling seamlessly

Key to the success of RPM technology is its ability to readily scale to larger and larger populations. “Vivify has simplified this technology, providing a fully managed remote care kit that gives at-home patients instant-on use,” Dr. Watson says. “The kit integrates seamlessly with our information technology and clinical processes. We’re also deploying the platform to our patients’ own devices, from smartphones to tablets. Bottom line? We can reach sizable populations to manage chronic conditions, reduce or eliminate preventable hospitalizations, and involve patients more fully in their care—through frequent contact, educational content, and proactive guidance.

“Vivify also maintains the equipment on our behalf, providing 24×7 support directly to our patients and health plan members and monitoring the devices to resolve any technical issues.”

Satisfying the Quadruple Aim

Along with bridging the gaps created by the physician shortage, RPM can help healthcare stakeholders achieve the Quadruple Aim, the industry formula for improving health system performance—through better outcomes, lower costs, an enhanced patient experience, and an improved work life for physicians and staff.

“In this four-goal quest, RPM technology is a powerful tool,” says Eric Rock, Vivify founder and CEO. “It produces better outcomes by enabling faster, more informed clinical intervention. It lowers costs by reducing hospital admissions as much as 65 percent and the overall cost of care by 90 percent. It enhances the patient experience as patients benefit from a continued connection with their medical team and become true partners in their care. And, it improves the clinician experience by extending the reach of limited resources, streamlining clinical processes, and creating a manageable workflow.”

Shaping a new business model

The Centers for Medicare and Medicaid Services have finalized the rules that will pay providers for remote monitoring. The goal is to reward healthcare technologies that improve patient outcomes, increase care efficiencies, and reduce healthcare spending. At the same time, the American Medical Association has published new codes that make it easier to bill all health insurers for RPM. These dual developments bode well for the future of digital health.

“With the challenge of shrinking clinical resources, providers will continue to rethink their business models, looking for strategies that deliver better outcomes, keep down costs, and bring more care into the home,” Dr. Watson says. “We can expect RPM to grow exponentially in the years ahead—delivering continued value and paving the way for the future of healthcare.”

UPMC has a financial interest in Vivify Health.

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Remote Care Technologies: Creating an Engaging Experience https://www.vivifyhealth.com/remote-care-technologies-creating-engaging-experience/ https://www.vivifyhealth.com/remote-care-technologies-creating-engaging-experience/#respond Wed, 27 Sep 2017 14:21:42 +0000 http://www.vivifyhealth.com/?p=4230 Virtual healthcare delivered anytime and anywhere is no longer a pipe dream. It’s real – impacting patient engagement and outcomes today, and becoming the standard of care for the future. A 2017 study finds that about 78 percent of consumers want access to virtual health services. Another study finds nearly half of patients would be […]

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Virtual healthcare delivered anytime and anywhere is no longer a pipe dream. It’s real – impacting patient engagement and outcomes today, and becoming the standard of care for the future.

A 2017 study finds that about 78 percent of consumers want access to virtual health services. Another study finds nearly half of patients would be more likely to follow their prescribed treatment plans if they received encouragement and coaching from their doctors between visits. As consumers ramp up their demand for “care everywhere” and the government and industry accelerate value-based payments, providers are increasingly integrating low-cost remote patient monitoring technologies into their care delivery strategies.

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Gauging the current environment

“The operating principle in healthcare today is disruption,” says Dunnie Norman, senior vice president of sales at Vivify Health, an international digital health company. “While pressures on providers escalate to contain costs and avoid hospital readmission penalties, traditional brick-and-mortar care delivery is shifting beyond the four walls of the hospital, clinic, and doctor’s office.

“In this disruptive world, patients are more proactive than ever before about their health. They want an ‘instant on,’ engaging, and empowering experience through technology – just as they have it in other areas of their life, from banking to travel to social connections.”

Giving patients what they want

According to Penny Martellino, RN, a clinical consultant with Vivify, consumers today are looking to their healthcare providers to deliver on three expectations: access, convenience, and choice. “The answer,” she says, “is remote care technologies.”

“Patients as consumers want more than the annual visit to the doctor’s office, where they often wait for hours to be seen. With remote care, they have an immediate link to the care team, have their health conditions regularly monitored, and receive timely intervention as needed to prevent adverse events or costly trips to the hospital.”

Patients also want to choose the technology they use to better manage their health. “At Vivify, our solutions run the gamut, from interactive voice response to fully managed kits to BYOD (bring your own device),” Martellino says. “This range ensures that all patients have the right option to best match their level of access and technological know-how.

Galvanizing patient self-management

“Patients not understanding their conditions is probably the top reason why they can’t self-manage and are often forced to use the healthcare system unnecessarily,” Norman says. “Our video content and customized health tips provide easy-to-absorb information on every health condition and what to do if it worsens.”

“Many of our patients are coping with multiple complex chronic diseases,” Martellino adds. “We teach them to view their care management holistically instead of through a siloed perspective. We’ve also built medication reminders into the technology, providing real-time alerts to the care team to follow up on any signs of noncompliance.”

Generating better outcomes

Satisfied patients are typically more compliant patients, and compliance leads to better clinical and financial outcomes.

“When patients feel good about the care they’re receiving, they are more likely to follow their individual care plans,” Martellino says. “To help drive compliance, our care managers develop a bond of accountability – from clinician to patient, and from patient to clinician – beginning with the first virtual visit. Throughout each care encounter, they focus on building the patient relationship. Contrary to the observation that technology removes the personal part of care, we’ve found it actually improves genuine connection.”

For example, care teams offer not only medical guidance, but personal outreach such as Happy Birthday messages. For patients who are remotely monitored on a Monday-through-Friday schedule, care teams also provide the extra touch of checking in with patients right before the weekend. “One customer calls this ‘the Friday tuck-in,’” Martellino explains. “Care teams make sure patients have everything they need to get through the weekend without incident. Questions are anticipated and answered — and procedures are always in place to respond to any emergencies.”  

Going the distance

Patient feedback about the Vivify experience speaks volumes. Martellino offers two examples. “One patient wrote, ‘Words cannot express the gratitude I have for this program and the people implementing it.’ Another reported, ‘The directions, the ease of operation, the almost-instant responses to questions, and the follow-up when my numbers weren’t quite right – all of it was amazing!’

“Clearly, consumers will continue to look for faster, easier, and better healthcare,” Norman says. “In response, we can expect providers to rely increasingly on digital platforms that deliver on these expectations – removing distance barriers to provide the best possible quality of care.”

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At Home Healthcare Taps Vivify Health to Enhance Care Transitions Program with Continual Patient Monitoring https://www.vivifyhealth.com/at-home-healthcare-taps-vivify-health-to-enhance-care-transitions-program-with-continual-patient-monitoring/ https://www.vivifyhealth.com/at-home-healthcare-taps-vivify-health-to-enhance-care-transitions-program-with-continual-patient-monitoring/#respond Tue, 19 Sep 2017 15:08:23 +0000 https://www.vivifyhealth.com/?p=4627 Home healthcare company’s new offering aimed at further closing care gaps and reducing risk of hospital readmissions PLANO, Texas, Sept. 19, 2017 /PRNewswire/ — Patients transitioning from hospitals throughout Texas to their homes will be assured of uninterrupted care, thanks to a partnership between At Home Healthcare, one of the largest home healthcare companies in Texas, […]

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Home healthcare company’s new offering aimed at further closing care gaps and reducing risk of hospital readmissions

PLANO, Texas, Sept. 19, 2017 /PRNewswire/ — Patients transitioning from hospitals throughout Texas to their homes will be assured of uninterrupted care, thanks to a partnership between At Home Healthcare, one of the largest home healthcare companies in Texas, and Vivify Health, the pioneer and market leader of remote care via mobile devices. At Home Healthcare has selected Vivify as its technology partner for an innovative remote monitoring program for Care Transitions patients, many who suffer from serious chronic disease or have just undergone joint replacement surgery, are newly released from the hospital and receiving care at home.

Already, these patients receive regular visits and check-ins from At Home Healthcare’s attentive nursing staff. With the addition of remote patient monitoring kits from Vivify Health, At Home Healthcare can stay aware of the patient’s physical condition in near real-time, around the clock, and quickly respond to any clinically relevant variations. In turn, this will help prevent avoidable hospital readmissions and keep patients in the comfort of their own homes.

At Home Healthcare expects this additional layer of care will be a competitive differentiator in a market that is highly dependent on doctor referrals and high patient satisfaction.

“Post-discharge, doctors are understandably concerned about how patients are progressing and adhering to their care plans. With the Vivify remote monitoring platform, our Care Transitions program further assures that these patients experience zero gaps in care and attention,” said Michelle Maiorka, Vice President of Business Development and Transitional Care, At Home Healthcare.

She continued, “This is especially important for patients most at risk of readmission. We know that care transitions are particularly vulnerable times for these patients, which is why we are taking additional measures to assure they are continuously monitored by our professional care teams, enabled by the Vivify remote monitoring platform.”

How continual monitoring protects high-risk patients

It has become apparent that patients who suffer from chronic disease need more frequent monitoring than periodic visits to their provider, especially right after they transfer home from a stay at the hospital. Patients who have undergone major joint replacement surgery, such as knee or hip replacement, are also at risk of developing complications post-surgery. Because deteriorations in condition can go undetected in between clinician visits, many providers and payers increasingly enroll such patients in home healthcare programs like At Home Health’s Care Transitions program, where they receive frequent visits from home health professionals.

Of course, gaps still remain between these visits. To that end, At Home Healthcare has incorporated Vivify Health’s remote monitoring platform to close these gaps for good. Each patient receives a remote monitoring kit from Vivify Health that includes a tablet and various wireless health devices, which patients use to track and report biometrics such as weight and heart rate. Also, right from the tablet, patients can request a video chat or “virtual visit,” refer to a library of pre-installed educational videos about their condition, and review their care plan instructions.

In the meantime, care providers receive the patient’s latest biometric data at scheduled intervals so they can monitor for any anomalies in the patient’s condition. Such events can be quickly acted on, often with a mild intervention in the patient’s own home that heads off a more acute event, which could end with a hospital admission.

“We are extremely gratified to work with an organization like At Home Healthcare that shares our mission to close every gap in care that exists today. Remote monitoring is a vital component for assuring that at-risk patients experience few, if any, of these gaps. We greatly look forward to working with At Home Healthcare to keep their patients, including those at highest risk, healthier and comfortable in their own familiar surroundings instead of at the hospital,” said Robin Hill, Chief Clinical Officer, Vivify Health.

About At Home Healthcare
At Home Healthcare was founded in 1986 and has aggressively been growing ever since. Today, At Home Healthcare is a leading provider of professional home health care services, with 12 offices throughout North, East, Central and Southeast Texas, serving the needs of patients in 110 counties.  At Home Healthcare is committed to ensuring children, adults and their families receive necessary care in a familiar home setting. Home care services provide timely intervention for medical problems that may develop in premature infants through mature adults. Care is tailored to each patient’s needs using a team of highly skilled Registered Nurses, Licensed Vocational Nurses, therapists and attendants. For more information on our services, please call us today at 1-877 MY NURSE or visit our website at www.athomehealthcare.org.

About Vivify Health
Vivify Health’s mobile digital health platform empowers provider organizations to automate remote biometric data collection, deliver prescriptive care plans and interact virtually with patients of all levels of technology expertise. Connecting the care continuum to the home, Vivify Health’s customers customize and deliver nearly 100 clinical pathways at any time, on any interval and to any digital device. Vivify Health is implemented in organizations representing over 700 hospitals, measurably transforming healthcare costs and outcomes for the better. For more information, visit www.vivifyhealth.com.

To arrange an interview with Robin Hill, Chief Clinical Officer at Vivify Health, please contact Joy Dinaro, Amendola Communications, 847-809-0406, or JDiNaro@ACMarketingPR.com.

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Predictive Analytics: Forecasting the Future of Patient Health https://www.vivifyhealth.com/predictive-analytics-forecasting-future-patient-health/ https://www.vivifyhealth.com/predictive-analytics-forecasting-future-patient-health/#respond Tue, 15 Aug 2017 16:24:41 +0000 http://www.vivifyhealth.com/?p=4200 Who knows what tomorrow may bring? No one holds a crystal ball to perfectly foretell the future. Yet today—thanks to predictive analytics—we have many clues. This technology uses data, statistical algorithms, applied artificial intelligence, and machine learning techniques to predict the likelihood of future outcomes. Used in many industries, from financial services and insurance to […]

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Who knows what tomorrow may bring?

No one holds a crystal ball to perfectly foretell the future. Yet todaythanks to predictive analyticswe have many clues. This technology uses data, statistical algorithms, applied artificial intelligence, and machine learning techniques to predict the likelihood of future outcomes. Used in many industries, from financial services and insurance to retail and manufacturing, it is now rapidly gaining ground in healthcare. Providers and payers can continually monitor and analyze huge amounts of data from patients to understand their current state—and predict what might happen next along their healthcare journey.

“As virtual care becomes less of an art and more of a science, clinicians will rely increasingly on predictive analytics for decision support to help determine the best course of action for each patient,” says Jeff Haggard, vice president of customer development at Vivify Health, an international digital health innovator.

Did you miss out on the Vital Signs webinar? Vivify Health’s visionary CEO, Eric Rock, discusses the future of healthcare and the rapidly evolving healthcare industry. Download for free now!

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Transforming data into better patient outcomes

Through predictive analytics, providers are discovering new ways to leverage patient-generated health datadelivered through remote patient monitoring (RPM) technologyand use it to improve patient outcomes. With this data, providers can efficiently manage rising-risk and at-risk populations, triage patients who need early intervention, and reduce preventable hospitalizations, especially for those with complex chronic conditions.

 “We give the caregiver teams the tools they need to look at data sets and identify individual patient patterns,” Haggard says, “For example, with Vivify’s managed kit and BYOD (bring-your-own-device) technology solutions, patients are monitored continually and remotely, providing daily biometric measurements back to their caregivers. As information is collected and transmitted, care teams look at the data and can intervene as needed to keep patients out of the hospital. They can also aggregate data from populations of patients, such as those with primary diagnoses of diabetes or congestive heart failure, to look at—and learn from—their cumulative patterns.”

Taking in the total picture, real time

“The key differentiation is that our data is not based on clinical episodes or claims data, but on the real-time, day-to-day picture of a patient’s health,” says Vivify founder and CEO Eric Rock. “It includes not only biometric readings and symptomatic responses but also subjective data that may reflect on social determinants of health or changing conditions in a patient’s home. Data is provided in real time, enabling care teams to intervene on the spot, continually adjusting clinical engagement protocols for improved health.”

Vivify’s leadership team has a combined 30 years of experience using predictive analytics. Rock’s first company, acquired by OpenTable.com, used predictive analytics inside restaurants to help solve the complexities of balancing resources, improving workflows, and accurately forecasting wait times. His second company, MEDHOST, provided predictive analytics and process management technology for hospital emergency departments. “With Vivify, we have the opportunity to take these innovations to larger and larger populations,” he says.

Testing the power of machine learning

In the future world of healthcare, we can look forward to even more precise predictive analytics through machine learning, the science of getting computers to act without being explicitly programmed. “Predictions will become even more real time and more dynamic,” says Rock. “Massive data sets will be transformed into actionable intelligence—finding personalized patterns and then translating them in a way that enables providers to accurately predict any impending health events for a specific patient. The more patients the system ‘sees’ and the more information it receives, the more the system will learn and the more precise its predictions will be.”

For example, if data analysis suggests a hospital admission in five days, the machine will learn whether or not this prediction is accurate. Predictive models will become more effective, “false positives” will decline, and hospitalizations will be predicted further in advance—with increasingly high accuracy.

Transitioning the role of payers and patients

Providers aren’t the only healthcare stakeholders to benefit from predictive analytics. Payers, too, can derive significant value. “As payers continue to expand their role in care delivery, the role of predictive analytics to enhance virtual care is paramount,” Haggard says. “Payers have incentives to keep patients healthier and out of high-cost settings of care delivery. RPM and predictive analytics are exceptional tools for managing rising costs.”

 Patients, too, gain from improved health outcomes and a better healthcare experience. “Receiving more frequent care in their own time and in their own setting feels natural to patients,” Rock notes. “Often we hear them say, ‘This is what I imagined healthcare could be all alongdelivered to me, on my own terms.’ As a result, they are more engaged, provide even more data, and are more likely to stay the course for health improvement.”

Thriving in the new world of care

Today, with leading technology such as Vivify’s, patients can be connected to their care, anytime and anywhere. “Compared with episodic inpatient visits, continually captured patient dataobtained through RPM and backed by predictive analyticsfills a huge void in care,” Haggard says. “It can reveal health deterioration in high-risk patients earlier and with higher accuracy, extend care manager reach, and forecast the future of patient health.”

Did you miss out on the Vital Signs webinar? Vivify Health’s visionary CEO, Eric Rock, discusses the future of healthcare and the rapidly evolving healthcare industry. Download for free now!

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OTN enhances Telehomecare program with innovative new platform https://www.vivifyhealth.com/otn-enhances-telehomecare-program-with-innovative-new-platform/ https://www.vivifyhealth.com/otn-enhances-telehomecare-program-with-innovative-new-platform/#respond Thu, 15 Jun 2017 15:04:14 +0000 https://www.vivifyhealth.com/?p=4625 Vivify Health selected to scale OTN’s chronic disease remote monitoring program TORONTO, June 15, 2017 /PRNewswire/ — OTN (Ontario Telemedicine Network) is enhancing its Telehomecare program with a new and innovative platform provided by Vivify Health that will further meet patient needs. OTN Telehomecare, which began as a pilot in 2007, is a remote patient monitoring […]

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Vivify Health selected to scale OTN’s chronic disease remote monitoring program

TORONTO, June 15, 2017 /PRNewswire/ — OTN (Ontario Telemedicine Network) is enhancing its Telehomecare program with a new and innovative platform provided by Vivify Health that will further meet patient needs.

OTN Telehomecare, which began as a pilot in 2007, is a remote patient monitoring program for people with chronic obstructive pulmonary disease (COPD) and/or congestive heart failure (CHF), two of the top three chronic conditions that lead to hospitalization. In addition to monitoring patient data daily, specially trained nurses provide regular health coaching aimed at giving patients the skills they need to manage their condition and live the healthiest life possible.

Nine of Ontario’s 14 Local Health Integration Networks (LHINs) provide the Telehomecare program. Telehomecare supports the provincial government’s ‘Patients First’ agenda and has been shown by several of the LHINs to reduce hospital admissions and ER use among this patient population by over 60 per cent. As well, a recent OTN patient survey indicated that over 98 per cent of patients were satisfied with the program and 95 per cent indicated that the program improved their ability to self-manage their condition.

OTN underwent an open competitive procurement process to identify the best solution to meet the needs of the evolving Telehomecare program. Out of 13 proposals received, Vivify Health was selected as OTN’s exclusive Telehomecare vendor. Vivify offers remote care management via cloud services that leverage consumer mobile devices and offers numerous clinical modalities for health consumer monitoring and engagement.

“We’re truly excited to be working with Vivify Health,” says Dr. Ed Brown, CEO, OTN. “This platform is a flexible, high-quality solution that offers us a range of superb new features that will make life easier for patients, caregivers, and healthcare providers alike. The platform enables us to expand the program provincially and also opens the door for new ways for patients to manage their conditions and interact with their healthcare providers.”

Procuring Vivify reflects OTN’s commitment to continually refresh its foundational technology, starting with this new best-in-class patient support infrastructure, adds Dr. Brown.

Vivify Health is widely and successfully used by many clients, including four of the five largest health systems in the U.S., and customers representing over 700 hospitals and payers. It was also recently awarded a Veterans Affairs Home Telehealth contract.

Vivify’s solution, licensed to OTN through subsidiary Vivify Health Canada, Inc., is user friendly and offers a range of features that include videoconferencing, evidence-based and customized protocols/guided pathways, multiple languages, educational videos, integrated wireless devices, 24x7x365 end user technical support, analytics, Interactive Voice Response (IVR) and Bring Your Own Device (BYOD) solutions.

“Over the past year, Vivify Health has forged an amazing relationship with leaders at OTN as we moved through the rigorous steps required to win their confidence as an expert digital health partner,” says Eric Rock, CEO and Founder of Vivify Health. “We are very excited to work hand-in-hand with an organization that has set the global benchmark for scalable telehealth services. Vivify will enable OTN to deliver new and innovative programs, further improving the health and vitality of Canada.”

Telehomecare is a collaborative effort between OTN, the Ontario Ministry of Health and Long-Term Care, and Ontario’sLHINs.

About OTN

OTN brings virtual care innovation to the healthcare system so that the people of Ontario can get the care they need when and where they need it most: at home, in their community or in hospital. For more than a decade, OTN has increased access to health care and education across the province with one of the world’s most extensive telemedicine networks. Working with its many partners and leveraging its unique knowledge of health care and digital technology, OTN addresses challenges by introducing and spreading new ways of delivering care that benefit patients, care providers and the healthcare system. An independent, not-for-profit organization, OTN is funded by the Government of Ontario. For more information please visit www.otn.ca.

To arrange an interview with Dr. Ed Brown, please contact Gillian Wansbrough, 416-446-4110 x4004, or gwansbrough@otn.ca.

About Vivify Health

Vivify Health’s mobile digital health platform empowers provider organizations to automate remote biometric data collection, deliver prescriptive care plans and interact virtually with patients of all levels of technology expertise. Connecting the care continuum to the home, Vivify Health’s customers customize and deliver nearly 100 clinical pathways at any time, on any interval and to any digital device. Vivify Health is implemented in organizations representing over 700 hospitals, measurably transforming healthcare costs and outcomes for the better. For more information, visit www.vivifyhealth.com.

To arrange an interview with Eric Rock, please contact Joy Dinaro, Amendola Communications, 847-809-0406, or JDiNaro@ACMarketingPR.com

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From Vision to Viability: Scaling Up Virtual Care https://www.vivifyhealth.com/vision-viability-scaling-virtual-care/ https://www.vivifyhealth.com/vision-viability-scaling-virtual-care/#respond Tue, 13 Jun 2017 05:16:08 +0000 http://www.vivifyhealth.com/?p=4129 The future of healthcare belongs to organizations that can readily monitor and manage health outcomes for larger and larger populations. Many providers and health plans have found a viable solution for effective population management: remote patient monitoring (RPM). This continuing care technology enables care teams to remotely monitor any clinical condition and ensure ongoing patient […]

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The future of healthcare belongs to organizations that can readily monitor and manage health outcomes for larger and larger populations. Many providers and health plans have found a viable solution for effective population management: remote patient monitoring (RPM). This continuing care technology enables care teams to remotely monitor any clinical condition and ensure ongoing patient care and engagement through virtual visits, surveys and assessments, and educational video content. RPM innovators are moving the remote care value proposition forward—from experiment to enterprise-wide transformation—by scaling the technology to manage large populations and keep pace with rapid organizational growth.

One virtual care technology provider that has leveraged the power of scalability to achieve return on investment (ROI) for its customers is Vivify Health, an international digital health company and leader in transforming healthcare delivery. Since 2009, Vivify has provided a cloud-based solution that can be used for any patient condition or demographic, anytime and anywhere. Organizations using the Vivify solution have demonstrated 90 percent reductions in cost of care, 65 percent reductions in preventable admissions, and patient satisfaction and adherence rates of 95 percent or more.

Learn more about the future of effective patient engagement and how virtual care is reducing hospital readmissions. Download our free webinar now!

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Simplifying the Technology

A key driver of scalability is easy-to-use technology. “In the age of the cloud, scalability has moved beyond traditional technology infrastructure,” says Christian Costello, director of operations at Vivify. “It’s ‘IT light’ and ‘patient heavy,’ focusing on how you effectively manage the patient who’s using the technology, including the software, physical devices, and user experience. The optimum solution enables patients of any age, health status, and technical ability to participate in remote care with ease.”

In earlier years, RPM relied on highly complex proprietary devices requiring in-home set-up. Vivify has simplified the technology by shipping a fully managed remote care kit to program participants’ homes, providing instant-on patient use. The kit integrates seamlessly with provider and health plan information technology (IT) and clinical processes.

Vivify’s platform can also be deployed to patients’ own devices, known as BYOD (bring your own device). “In bringing virtual care to patient desktops, smartphones, and tablets, providers and health plans can reach sizable populations to manage specific conditions, shape patient behaviors, and reduce or eliminate preventable hospitalizations.”

Supporting Logistics and Monitoring

Another critical aspect of successful scale-up, according to Costello, is ensuring the technology and patient monitoring services are well supported. “The equipment needs to be managed and maintained on behalf of the patient and care provider, including creating an effortless process for the patient to receive, use, and return the devices.

“Our logistics team delivers the equivalent of ‘white-glove service.’ Even before the kit arrives in the mail, we reach out to the patient with an overview of the care process. Vivify provides 24×7 support directly to patients, along with monitoring the devices and remotely controlling them to resolve any technical issues. That way, providers can stay focused on caring for the patient, as opposed to caring for the technology.”

This vigilant support, he adds, helps patients use the system with confidence. The result is increased compliance with care plans and ultimately, improved clinical outcomes.

Streamlining Workflows

Scalability relies also on the ability to extend the reach of limited clinical resources. With effective virtual care technology, the care team can manage the complex workflow for any clinical condition—creating efficiencies that enable continual care delivery for an entire patient population.

“Vivify has demonstrated that we can support a ratio of 150 patients to one clinician through cost-effective workflow management,” Costello says. “Our software is based on clinical logic and algorithms. It easily identifies the sickest patients so clinicians can prioritize their interventions and address any urgent health concerns before they turn into costly emergency care or hospitalizations. And, with BYOD, the care team to patient ratio increases dramatically.”

Shifting from Pilots to Wide-Scale Practice

A recent implementer of broad-based RPM scale-up is Michigan-based Trinity Health. The 93-hospital Catholic health system decided to amplify the success of its virtual care program after a promising pilot.

 The system’s home healthcare services branch, Trinity Health At Home, is delivering virtual home healthcare to patients using Vivify’s Pathways +Home kits. Kits include preprogrammed wireless 4G tablets paired with wireless devices that collect patient data and facilitate virtual visits, patient education, and ongoing remote care management. Targeted for the rollout are Medicare populations in California, Illinois, Indiana, Iowa, Maryland, Michigan, and Ohio.

Trinity was up and running with the Vivify solution in 12 weeks, Costello notes. “Now, the system is working with us to fine-tune logistics in delivering and supporting the kit and also in aligning clinical monitoring staff to effectively manage eventual scale-up to 80 percent of their home health population. The Trinity project illustrates the feasibility of starting small with patient monitoring programs, demonstrating value, and then ramping up to maximize impact throughout the healthcare system.

Learn more about the future of effective patient engagement and how virtual care is reducing hospital readmissions. Download our free webinar now!

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Population Health: Addressing Social Determinants Through Digital Technologies https://www.vivifyhealth.com/population-health-addressing-social-determinants-digital-technologies/ https://www.vivifyhealth.com/population-health-addressing-social-determinants-digital-technologies/#respond Thu, 18 May 2017 16:32:24 +0000 https://www.vivifyhealth.com/?p=4113 In the quest to develop engaging and effective patient-centered delivery models, healthcare organizations are focusing increasingly on the “social determinants of health,” or SDOH. These are aspects of a patient’s environment and lifestyle—such as housing, food, finances, education, employment, and transportation—that can directly affect health. For example, a medical condition can be exacerbated by a lack […]

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In the quest to develop engaging and effective patient-centered delivery models, healthcare organizations are focusing increasingly on the “social determinants of health,” or SDOH. These are aspects of a patient’s environment and lifestyle—such as housing, food, finances, education, employment, and transportation—that can directly affect health. For example, a medical condition can be exacerbated by a lack of access to healthy food choices, difficulty getting to doctor’s appointments, or unsupportive family dynamics.

Studies have found that individual behavior, often driven by social determinants, accounts for up to 40 percent of the risk of premature death. SDOH also include the presence or lack of personal support networks; research has revealed that social isolation is as much a threat to longevity as obesity.

In an effort to promote environments conducive to optimal health, more than two-thirds of healthcare organizations now assess populations for SDOH as an integral part of care management. Programs such as Healthy People 2020, an initiative of the U.S. Department of Health and Human Services, aim to address SDOH nationwide and to achieve health equity for all.

Learn more about how advanced remote care management is simplifying healthcare delivery to patients. Download our free webinar now!

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Reaching beyond the four walls of care 

“If you don’t pay attention to social determinants, they can lead to worse health outcomes and make it difficult to thrive in the new world of value-based care,” says Dunnie Norman, senior vice president of sales at Vivify Health, an international digital health company.

“Historically, we have focused on care in a reactive way, looking only at what’s going on inside the body. But health and wellbeing are influenced by a host of other considerations, from the social environment to the ability to access health services. Many of the challenges of healthcare delivery, such as emergency room overuse or avoidable readmissions, are directly affected by these social determinants.”

Forward-thinking hospitals, health plans, and accountable care organizations are seeking tools that effectively address SDOH. A key solution is remote patient monitoring (RPM) and virtual care.

“With RPM, care becomes proactive. It moves outside the four walls of the hospital and traditional clinical care to focus on the factors that are not controlled inside the hospital and may negatively affect health. Through phone and video conferences and interactive surveys, the clinical team can gain key insights into a patient’s daily life and intervene as needed—anytime, anywhere—to help patients avoid escalating risk and stay healthy.”

Raising patient and family awareness

“Using virtual care, clinical teams see what’s going on within the home setting,” says Robin Hill, vice president of clinical solutions at Vivify Health. “It’s an opportunity to educate patients and potentially engage family members, who can provide insights on behavioral and health issues that the patient may be hesitant to share.”

For example, the family may observe that a patient is showing signs of depression and, as a result, isn’t eating well or is struggling with activities of daily living. The care team can intervene through a video call and connect the patient to additional resources, such as a behavioral health specialist and nutritionist.

“Through ongoing education and interaction, RPM can help improve health literacy for patients and their families. Lower health literacy contributes to poor health, ineffective management of chronic conditions, increased use of inappropriate care, more hospitalizations, and higher costs.” Studies have found only 12 percent of American adults are proficient in health literacy.

Reducing health disparities

RPM is helping to increase health equity by delivering “instant-on,” low-cost access to health information. “It’s a powerful tool for engaging vulnerable populations that have been underserved,” Hill says.

This technology is particularly promising for rural Americans, whose health is often affected by greater geographic isolation, lower socioeconomic status, higher rates of risky behaviors, and fewer job opportunities. Research indicates that rural residents are older, poorer, have a smaller cadre of physicians to care for them, and face more transportation challenges in accessing healthcare providers.

“RPM helps bridge the gaps created by geographic differences, while ‘bring-your-own-device’ solutions, such as Vivify’s Pathways +Go, engage patients on a large scale and broaden access to care for the most medically underserved populations.”

Reinventing population health management

As healthcare providers accelerate their journey to population health management, staying connected with high-risk patients is one way to prevent conditions from escalating and to avoid hospital readmissions. RPM can improve provider and health plan understanding of population health to more accurately predict and manage risk, as well as offer patients continuous education and support for better decision-making.

“Healthcare organizations need to understand which patients within their populations have certain social determinants of health, build care models that address these factors, and create connections that align patients with the right resources,” says Norman. “Remote patient monitoring is an essential tool in this effort—helping healthcare organizations to consistently improve overall health outcomes and to be truly accountable for all populations they serve.”

Learn more about how advanced remote care management is simplifying healthcare delivery to patients. Download our free webinar now!

Access Now

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“Everything’s Connected” IoMT Webinar https://www.vivifyhealth.com/everythings-connected-iomt-webinar/ https://www.vivifyhealth.com/everythings-connected-iomt-webinar/#respond Fri, 12 May 2017 14:09:53 +0000 https://www.vivifyhealth.com/?p=4110 Confronting Challenges and Harnessing the Internet of Medical Things for Value-based Care The internet of medical things, or IoMT, is coming. Health industry leaders need to be ready if they want to harness the technology for value-based care. It’s essential for the industry to confront challenges such as security, interoperability and analytics if the technology […]

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Confronting Challenges and Harnessing the Internet of Medical Things for Value-based Care

The internet of medical things, or IoMT, is coming. Health industry leaders need to be ready if they want to harness the technology for value-based care.

It’s essential for the industry to confront challenges such as security, interoperability and analytics if the technology is going to meet its promise of helping to improve quality and reduce cost in health care.

With predictions calling for rapid growth in IoMT adoption, it is vital that health systems be prepared now. A recent report estimated 87 percent of health systems will have IoMT technologies deployed by 2019. The value of that market is expected to reach $163 billion by 2020, Markets and Markets has reported.

At the same time, concerns are rising about the vulnerability of internet-connected medical devices to cyberattacks. The FDA has pointed to security of medical devices as an area of focus and health systems must be able to manage and analyze the influx of data from IoMT if they want to derive value from the technology.

These topics will be front and center during an IoMT webinar moderated by Rasu Shrestha, MD, MBA, chief innovation officer at UPMC and executive vice president at UPMC Enterprises. The webinar is presented by the Center for Connected Medicine, an executive briefing center in Pittsburgh, Pa. that is committed to thought leadership on the future of digital health care.

“As care moves from bricks-and-mortar facilities to people’s homes, to their smart phone and their connected devices, care models will evolve from supply to demand-based systems, where 24/7 availability and ubiquitous digital data based interactions become the new norm,” Dr. Shrestha said.

“It is critical for us to ensure that we get ahead of the challenges around data and device interoperability, security and privacy, and new care models,” he said.

The webinar– “Everything’s Connected: Harnessing the Internet of Medical Things for Value-based Care” – is scheduled for 10 a.m. EST on Friday, May 12, 2017. For the discussion, Dr. Shrestha will be joined by three health IT thought leaders:

All four experts will continue the discussion and take questions during a TweetChat immediately following the webinar.

Sign up for the “Everything’s Connected” webinar by following the link below and join the TweetChat with the hashtag #IoMTchat.

Follow us on Twitter:

And watch for details for Part Two of the IoMT webinar series – featuring thought leaders from Nokia and GE Healthcare – coming soon.

>> REGISTER NOW

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Health Makers: Eric Rock: How Remote Care Is the Future Face of Healthcare https://www.vivifyhealth.com/health-makers-eric-rock-remote-care-future-face-healthcare/ https://www.vivifyhealth.com/health-makers-eric-rock-remote-care-future-face-healthcare/#respond Thu, 04 May 2017 04:53:26 +0000 https://www.vivifyhealth.com/?p=4093 The only way to offer healthcare efficiently is remotely and through centralized services, says HealthMaker Eric Rock, CEO of Vivify Health. This means patients would use an electronic tablet to communicate with providers offering coordinated care. >> See Vivify CEO, Eric Rock, expound on future remote/virtual care concepts coming to fruition today.

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The only way to offer healthcare efficiently is remotely and through centralized services, says HealthMaker Eric Rock, CEO of Vivify Health. This means patients would use an electronic tablet to communicate with providers offering coordinated care.

>> See Vivify CEO, Eric Rock, expound on future remote/virtual care concepts coming to fruition today.

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Vivify Health Awarded Patent for Extending EMRs with Digital Health https://www.vivifyhealth.com/vivify-health-awarded-patent-extending-emrs-digital-health/ https://www.vivifyhealth.com/vivify-health-awarded-patent-extending-emrs-digital-health/#respond Thu, 20 Apr 2017 14:40:47 +0000 https://www.vivifyhealth.com/?p=4058 PLANO, Texas, April 20, 2017 /PRNewswire/ — Vivify Health, the pioneer and market leader of remote care via mobile devices, has been awarded a very significant patent for the advancement of healthcare delivery from episodic care via EMRs to continual care via digital health.  This landmark patent provides the company with broad protection of key intellectual […]

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PLANO, Texas, April 20, 2017 /PRNewswire/ — Vivify Health, the pioneer and market leader of remote care via mobile devices, has been awarded a very significant patent for the advancement of healthcare delivery from episodic care via EMRs to continual care via digital health.  This landmark patent provides the company with broad protection of key intellectual property and further secures Vivify’s position as the leader in remote care.

Vivify, launched in 2009, was the first company to apply consumer mobile devices, wireless biometrics, EMR integration and virtual visits to deliver care remotely.  Since that time, Vivify has been deployed in 4 out of the 5 largest health systems and numerous other customers representing over 700 hospitals and payers.  Vivify was also recently awarded a VA Home Telehealth contract to help deliver the best care possible to our veterans.

Vivify’s new patent, US9619849, is the third awarded of six highly innovative digital health applications over five years. It represents the first digital health patent that encompasses the entire end-to-end ecosystem, including risk stratification via EMR and billing data; customizable patient health plans; engagement via mobile devices; education via rich media; remote monitoring via biometric devices; and real-time caregiver alerts and intervention via dashboards.

Vivify’s new patent, US9619849, is the third awarded of six highly innovative digital health applications over five years. It represents the first digital health patent that encompasses the entire end-to-end ecosystem, including risk stratification via EMR and billing data; customizable patient health plans; engagement via mobile devices; education via rich media; remote monitoring via biometric devices; and real-time caregiver alerts and intervention via dashboards.

Vivify’s new patent, US9619849, is the third awarded of six highly innovative digital health applications over five years.  It represents the first digital health patent that encompasses the entire end-to-end ecosystem, including risk stratification via EMR and billing data; customizable patient health plans; engagement via mobile devices; education via rich media; remote monitoring via biometric devices; and real-time caregiver alerts and intervention via dashboards.

“We are thrilled to be awarded this extensive digital health patent.  It is the most important in our portfolio and perhaps the most significant in the industry.” says Eric Rock, Vivify’s CEO and Founder.  He continued, “With this patent, we can assure that our unique differentiation from basic patient engagement and remote monitoring systems remains protected.”

Vivify’s intuitive and flexible platform and multiple modalities of patient engagement, coupled with its strong intellectual property, enables payers to participate in broadly-scaled care management partnerships, health systems to engage and improve outcomes for every discharged patient, physicians to oversee patients remotely and qualify for CMS initiatives like Chronic Care Management, and the provider ecosystem has the ability to deliver continual care to anyone anywhere.

About Vivify Health
Payer provider collaboration has become critical towards the success of value-based reimbursements. Vivify Health’s mobile digital health platform empowers health plan and provider organizations to automate remote biometric data collection, deliver prescriptive care plans and interact virtually with patients of all levels of technology expertise. Connecting the care continuum to the home, Vivify Health’s customers customize and deliver over 100 disease-specific remote care plans at any time, on any interval and to any digital device. Vivify Health is implemented in payers and health systems representing over 700 hospitals, measurably transforming healthcare costs and outcomes for the better. For more information, visit www.vivifyhealth.com.

Media Contact:

Amendola Communications for Vivify Health
Joy DiNaro, 847.809.0406 or JDinaro@ACMarketingPR.com

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Trinity to Expand Advanced Home Health Telemedicine System https://www.vivifyhealth.com/trinity-expand-advanced-home-health-telemedicine-system-modernhealthcare-com-april-17-2017/ https://www.vivifyhealth.com/trinity-expand-advanced-home-health-telemedicine-system-modernhealthcare-com-april-17-2017/#respond Tue, 18 Apr 2017 14:25:02 +0000 https://www.vivifyhealth.com/?p=4050 A Trinity Health program aimed at helping patients get care remotely is growing beyond its Michigan test bed into six other states, part of a growing move toward telemedicine by an industry looking to save money and improve care. It’s also a way to take advantage of a home healthcare, an industry projected to grow […]

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A Trinity Health program aimed at helping patients get care remotely is growing beyond its Michigan test bed into six other states, part of a growing move toward telemedicine by an industry looking to save money and improve care.

It’s also a way to take advantage of a home healthcare, an industry projected to grow more quickly than any other, fueled by aging baby boomers.

Like most home health agencies affiliated with hospitals, Trinity is seeking to avoid costly, unnecessary hospitalizations or emergency department visits by using technology to assist nurses and home health aides.

Trinity Health At Home’s two-way video from Texas-based Vivify Health allows patients at home to communicate directly with nurses any time of day.

>>Read More on ModernHealthcare.com

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TED Truck (Telehealth Demonstration Truck)- April 3, 2017- Grand Junction, CO (KKCO- NBC11) https://www.vivifyhealth.com/ted-truck-telehealth-demonstration-truck-april-3-2017-grand-junction-co-kkco-nbc11/ https://www.vivifyhealth.com/ted-truck-telehealth-demonstration-truck-april-3-2017-grand-junction-co-kkco-nbc11/#respond Sun, 09 Apr 2017 19:57:49 +0000 https://www.vivifyhealth.com/?p=3999 GRAND JUNCTION, Colo. (KKCO/KJCT)– The VA Medical Center is using technology to bring healthcare to patients. The VA Medical Center said ‘Telehealth’ will provide better care and access to care for veterans. On Monday, the hospital had a Telehealth Education Demonstration, also known as TED, available for nurses and staff. Using Telehealth, patients can go to […]

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GRAND JUNCTION, Colo. (KKCO/KJCT)– The VA Medical Center is using technology to bring healthcare to patients.

The VA Medical Center said ‘Telehealth’ will provide better care and access to care for veterans.

On Monday, the hospital had a Telehealth Education Demonstration, also known as TED, available for nurses and staff.

Using Telehealth, patients can go to the VA Medical Center in Grand Junction, and use the system to receive care or treatment from any doctor at any VA hospital across the nation.

VA officials said it’s a time saver for the patient and it’s changing the way medical care is provided.

“It’s better to stay on top of that and also it’s better for the patient’s outcome,” said Barbara Kent, a nurse at the Grand Junction VA.

The TED van was in town on Monday to train VA medical officials on what the program entails. Through technology, Telehealth can provide all types of care from one location.

“They can be seen in four clinics from the same room,” said Zach Hamilton, a Telehealth technician. “I call it a one-stop shop when it comes to medical care.”

The system eliminates numerous trips to different clinics for different medical needs.

“We can get you on a live real-time connection with those specialists who are maybe in Denver, and get you the same quality of care that those vets out there have,” said Ben Engel, a trainer with TED.

In 2015, more than 670,000 veterans used Telehealth across the nation.

The program also offers care from a veteran’s own home through the use of tablets.

“It makes it so handy for all those rural people who have to come so long so far,” Kent said.

Engel says they can call patients on a tablet from the hospital, to eliminate the number of trips veterans need to make to receive medical care.

Zach Hamilton, who is a care provider and veteran, said the program works especially well for mental health care. He said doing virtual visits rather than face-to-face office visits can relieve stress.

“Being able to be seen at home on a tablet with a provider in the comfort of their own home is really beneficial for their care,” said Hamilton.

While some are skeptical about this new era of medicine, once they use it, technicians say they are hooked.

“They love it, and they want more,” Hamilton said.

The goal of the program is to ensure everybody gets the same quality care, no matter where they live.

Telehealth can help with anything form dermatology to vision. The VA also offers tablets for patients to monitor blood pressure and weight for preventative care.

Nearly 12 percent of the 5.6 million veterans who receive healthcare from the VA use this program.

The TED van will continue on to a VA hospital in Nevada to continue to train healthcare providers.

Watch the Video Now >>

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TED Truck (Telehealth Demonstration Truck)- April 3, 2017- Grand Junction, CO (WesternSlopeNow.com) https://www.vivifyhealth.com/ted-truck-telehealth-demonstration-truck-april-3-2017-grand-junction-co-westernslopenow-com/ https://www.vivifyhealth.com/ted-truck-telehealth-demonstration-truck-april-3-2017-grand-junction-co-westernslopenow-com/#respond Sun, 09 Apr 2017 19:53:16 +0000 https://www.vivifyhealth.com/?p=3996 GRAND JUNCTION, Colo.- – Telehealth Education Delivered (TED) is a mobile demonstration vehicle that showcases many telehealth solutions. Iron Bow Technologies is the creator behind this truck, and they partnered with the Department of Veteran Affairs to increase the use of telehealth. The TED truck visited the Grand Junction VA Medical Center on Monday, April […]

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GRAND JUNCTION, Colo.- – Telehealth Education Delivered (TED) is a mobile demonstration vehicle that showcases many telehealth solutions. Iron Bow Technologies is the creator behind this truck, and they partnered with the Department of Veteran Affairs to increase the use of telehealth. The TED truck visited the Grand Junction VA Medical Center on Monday, April 3.

Telehealth is a way of receiving medical attention through technology. The medical technologies can improve efficiency while also enhancing patient access and experiences. This year, TED will visit around 170 VA Medical Centers. TED connects veterans with specialty doctors that may not live in their area. This is especially relevant for Grand Junction, says Katrina Campbell the Facility Telehealth Coordinator for the VA. “We’re rural health basically. That’s hard to believe when we live in a [148,513] population area, but we don’t have all the specialties that Denver does or Salt Lake City does,” says Campbell.

By connecting veterans with such specialty doctors from TED, getting medical attention for veterans can be made simpler. “They’re not having to drive as far, they get to go to the same hospital they live right next to even though say, it doesn’t have the dermatologist, we’re still going to get you in a real time connection with a dermatologist so you can be diagnosed. So, you’re getting the same quality of care no matter where you live,” says Ben Engle, the TED driver and telehealth educator.

TED will be on the road for about eleven months, and their next stop is Las Vegas.

The VA serves approximately 8.76 million veterans every year.

Watch the Video Now >>

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Reid Health Extends Continual Care to Patients in Their Homes through Vivify Health Pathways https://www.vivifyhealth.com/reid-health-extends-continual-care-patients-homes-vivify-health-pathways/ https://www.vivifyhealth.com/reid-health-extends-continual-care-patients-homes-vivify-health-pathways/#respond Wed, 15 Mar 2017 17:24:29 +0000 https://www.vivifyhealth.com/?p=3922 PLANO, Texas, March 14, 2017 /PRNewswire/ — In its inaugural use of remote patient monitoring, Reid Health is winning overwhelming patient adoption. The health system, which serves patients in west central Ohio and eastern Indiana, credits a 90 percent patient compliance rate to attentive onboarding by care coordinators and patient-friendly technology from Vivify Health, the pioneer and market leader […]

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PLANO, Texas, March 14, 2017 /PRNewswire/ — In its inaugural use of remote patient monitoring, Reid Health is winning overwhelming patient adoption. The health system, which serves patients in west central Ohio and eastern Indiana, credits a 90 percent patient compliance rate to attentive onboarding by care coordinators and patient-friendly technology from Vivify Health, the pioneer and market leader of remote care via mobile devices.

Known as the health system “with a personal touch,” Reid Health has intentionally designed its continual care program to foster engagement and higher satisfaction among patients dealing with isolating chronic conditions that leave them vulnerable to gaps in care between clinical visits.  The program continuously connects patients to their care teams and also equips them with self-reporting tools, on-demand education and more, all within the Vivify Pathways™ solution.

“Remote patient monitoring is essential for keeping patients healthier and out of the hospital, but the technology must be easy, even enjoyable for these patients to use.  That’s why Vivify Health has been such an ideal partner for us. The company’s technology and knowledge have been integral in helping us successfully deliver responsive, continual care that is making our patients feel better and genuinely cared about,” said Billie Kester, Vice President of Continuum of Care at Reid Health.

Families and patients give Reid’s remote monitoring high marks

With the continual care program launched just this past November, Reid Health is currently collecting benchmark data on reduced hospital readmission rates and increased medication adherence. Already evident is the patient compliance rate of 90 percent, plus significantly positive feedback from patients and their family members.

As one patient’s spouse stated, “I feel like I have a guardian angel over my wife now.”

A smooth transition of patients into the continual care program is a vital beginning to high engagement and compliance. To that end, each patient in the continual care program receives a remote monitoring kit from Vivify Health that includes a tablet with animated videos that walk patients through an easy set-up, and various wireless health devices to collect the patient’s biometric data.

At any time patients can request a video chat, look up information about their condition, review their care plan instructions, and at scheduled intervals, share biometric data with care team members who monitor for any anomalies in the patient’s condition. Such events can be quickly acted on, often with a mild intervention in the patient’s own home that heads off a more acute deterioration which could end with a hospital admission.

“Within the first days of the program one of our care members was able to intervene on behalf of a patient who was experiencing chest pains and sweating. An adjustment to the patient’s medication alleviated these symptoms and kept the patient in his own home,” added Kester.

The mainstreaming of continual care

To rein in costs while increasing patient engagement, more health systems are turning to Vivify’s Pathways remote monitoring via any mobile device. In 2016 alone, Vivify signed on more than 20 health systems representing a potential market of millions of patients for remote patient monitoring. While Reid Health is newly committed to this continual care landscape, it has done so with remarkable early success.

“We’re very proud that our remote monitoring technology has contributed to Reid Health’s 90 percent patient compliance rate, with immediately positive health and financial outcomes. This is a direct reflection on the quality of Reid’s care team and how easy the Vivify solution is to use,” noted Eric Rock, CEO of Vivify Health.

Rock continued, “After all, you can have the very best solution out there, but if you don’t have the right team and process for delivering remote care services, it will flounder. That is another reason why we set our customers up for success by equipping them not only with great technology, but proven best practices for continual care.”

About Reid Health

Reid Health, established originally in 1905, is a regional system serving east central Indiana and west Central Ohio from its main campus at 1100 Reid Parkway in Richmond, Ind. The main campus houses a more than 200-bed inpatient hospital, Outpatient Care Center and Medical Office Building. The system has satellite locations in nine area counties, and includes a rapidly growing physician network, Reid Health Physician Associates.

About Vivify Health

Vivify Health is one of healthcare’s leading mobile Remote Care Management Platforms, providing multiple modalities of health consumer monitoring and engagement, aligned with individual risk profiles and technical capabilities. Founded in 2009, Vivify Health was among the first companies to deliver remote care technology via the cloud and mobile devices (mHealth), with deep integration into EMR, Analytics and Population Health systems, including open APIs for real-time and bi-directional data exchange, enabling “the last mile of population health.” Vivify’s solutions and services include fully-managed health kits (4G tablets and wireless personal health devices, with 24/7 tech support and logistics services), BYOD solutions, IVR solutions and professional services including workflow consulting, HIT Integration, and optional clinical call center support. Intuitive and simple interfaces define the Vivify experience for both patients and clinicians, with platform flexibility for remotely monitoring any clinical condition, shaping behavior through surveys and assessments, educational video content and virtual visits. Learn more at: http://blog.vivifyhealth.com/

Media Contact:
Amendola Communications for Vivify Health
Joy DiNaro, 847.809.0406 or JDinaro@ACMarketingPR.com

To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/reid-health-extends-continual-care-to-patients-in-their-homes-through-vivify-health-pathways-300423107.html

 

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Cardiac Bundled Payments: Vaulting to Success Through Virtual Care https://www.vivifyhealth.com/cardiac-bundled-payments-vaulting-success-virtual-care/ https://www.vivifyhealth.com/cardiac-bundled-payments-vaulting-success-virtual-care/#respond Thu, 02 Mar 2017 14:40:31 +0000 https://www.vivifyhealth.com/?p=3882 Effective care coordination for heart patients is the aim of a new mandatory cardiac bundled payment plan from the Centers for Medicare & Medicaid Services (CMS) for heart attacks and bypass surgeries. According to CMS, the five-year plan – scheduled to go into effect July 1, 2017 – will be mandatory for hospitals in 98 […]

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Effective care coordination for heart patients is the aim of a new mandatory cardiac bundled payment plan from the Centers for Medicare & Medicaid Services (CMS) for heart attacks and bypass surgeries. According to CMS, the five-year plan – scheduled to go into effect July 1, 2017 – will be mandatory for hospitals in 98 metropolitan statistical areas (MSAs). About 1,220 hospitals will participate.

Reviewing the model

“This program holds hospitals financially accountable for episodes of care that last 90 days after inpatient discharge – including all related care covered by Medicare Parts A and B,” says Will Pettinger, Vice President of Customer Development at Vivify Health, a fast-growing international digital health company. The model includes payments for acute myocardial infarction (AMI), percutaneous coronary intervention (PCI), and coronary artery bypass grafting (CABG) procedures.

Did you miss out on the Virtual Care webinar? Virtual care technology is the key to enhancing accessibility, improving clinical outcomes and lowering health costs. Join the conversation and download for free now!

Access Now

 

Also, Pettinger explains, Medicare is implementing this cardiac rehabilitation incentive payment model to improve patient outcomes after AMI or CABG in select MSAs, adding to the current bundled payment plan for surgical hip and femur fracture treatment already on the accountability list for hospitals currently participating in the agency’s initial bundled payment model, Comprehensive Care for Joint Replacement.

Reshaping processes

Healthcare providers receiving these bundled payments will need to stretch their capabilities and improve their performance in several areas, Pettinger says:

  • Pinpointing sources of costs during the 90-day episode
  • Engaging physicians in improving clinical standards and minimizing care variations
  • Establishing new metrics and systems for gauging and reporting outcomes
  • Building viable relationships with post-acute care partners, such as skilled nursing facilities, rehabilitation centers, and home health providers
  • Understanding patterns of readmissions

At the same time, they will need to pursue solutions, including technology innovations, to reduce the risk of a return to the hospital.

Realizing results with remote patient monitoring

Remote patient monitoring solutions such as Vivify’s fully managed, “instant-on” health kit can be the key to success in bundled payment programs, Pettinger notes. “With daily insight into how patients are feeling, and how they’re performing on a range of biometric markers, providers can intervene as needed before these patients re-present to the emergency room. Preventive care, especially after an acute episode, is an essential component of keeping patients healthy and producing better clinical and financial outcomes overall.”

The Vivify managed kit includes a tablet and integrated Bluetooth wireless health devices; patient-guided care plans, health surveys, educational videos, and coaching content; and one-touch videoconferencing for virtual visits. “It serves as an electronic nurse, alerting the patient every day – persistently and in a positive, reinforcing way – with essentially the same message, ‘It’s time to take care of yourself.’”

Reining in costs

Caring for patients at home as opposed to in a rehabilitation or skilled nursing facility can save significant dollars, Pettinger points out. “As we look at the numbers, the average post-acute stay at a rehab facility costs roughly three times as much as a home health stay for the same patients.”  With sophisticated but cost-effective remote monitoring, patients can not only be engaged in their own care, but also be contacted by care managers at any time, on demand, he says.  “Clearly these technology solutions can rein in costs by reducing the human resources needed for patient care, cutting down unnecessary doctor’s appointments, and curtailing expensive emergency room visits and hospital admissions/readmissions.”

Reinforcing patient compliance

A vital factor in helping patients comply with treatment plans after an acute-care episode is making it easy for them to do so. Vivify’s managed kit has yielded an exceptionally high patient compliance rate, primarily because it’s easy to use, Pettinger notes – an important feature, as the average age of patients who use it is 77 years old.

“Our compliance rate ranges between 90 and 94 percent – compliance meaning patients who answer all questions and take their biometric readings every day for an entire month. In an industry where the success rate in getting patients to engage in their care is typically about 20 percent, our results are – in a word – phenomenal.”

Vivify surveys indicate that kit users have more confidence in their self-care and in interactions with health care providers, another contributor to the high compliance rates.

Regrouping with the family

Families, friends, and other loved ones are essential participants in patient recovery, and the managed kit solution readily facilitates their involvement. “Our platform enables caregivers to include multiple people on a virtual visit,” Pettinger explains. “It offers not only the clinical component, where medical information is securely exchanged, but a separate, social support component. Videoconferencing can wrap in the patient’s core community as appropriate, providing a huge psychological benefit for all involved and accelerating the healing process.”

Responding to the tidal shift

The cardiac bundled payment is another sign of what the future holds for healthcare, Pettinger predicts. “Over the last 10 years, we’ve seen a profound tidal shift in the monetary responsibility for caring for patients – taking the onus away from insurance companies and putting it squarely on the shoulders of the provider community. As this paradigm shift in payments continues, providers will necessarily shift their focus from fee-for-service revenues to fee-for-value payments. Taking into account clinical and financial patient outcomes requires a fresh look at the continuity of care. With these insights, it’s more important than ever to keep close track of patients inside the bundled payment system.”

Remote care monitoring solutions provide the tools for achieving these goals, he explains, by enabling providers to effectively extend care beyond the hospital’s four walls, significantly reduce the cost of care, and dramatically improve patient satisfaction.

Did you miss out on the Virtual Care webinar? Virtual care technology is the key to enhancing accessibility, improving clinical outcomes and lowering health costs. Join the conversation and download for free now!

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Iron Bow Technologies, Partnered with Vivify Health, Awarded $258 Million U.S. Veterans Affairs Home Telehealth Contract https://www.vivifyhealth.com/vivify-and-va/ https://www.vivifyhealth.com/vivify-and-va/#respond Wed, 15 Feb 2017 20:32:45 +0000 https://www.vivifyhealth.com/?p=3855 CHANTILLY, Va. & PLANO, Texas–(BUSINESS WIRE)–Iron Bow Technologies, a leading technology solutions and services provider, has partnered with Vivify Health, the leading remote patient monitoring platform, to deliver scalable in-home telehealth services. Today, Iron Bow announced that the U.S. Department of Veterans Affairs (VA) has awarded the company the VA Home Telehealth contract valued at […]

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CHANTILLY, Va. & PLANO, Texas–()–Iron Bow Technologies, a leading technology solutions and services provider, has partnered with Vivify Health, the leading remote patient monitoring platform, to deliver scalable in-home telehealth services. Today, Iron Bow announced that the U.S. Department of Veterans Affairs (VA) has awarded the company the VA Home Telehealth contract valued at over $258 million. The scope of the contract is to improve Veterans access to quality remote healthcare.

“We are honored to receive the continued trust of the VA and to aid in their extremely important mission of providing increased remote access to care for our Veterans.”

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Iron Bow’s expertise in telehealth and with the VA, along with Vivify Health’s experience with hundreds of hospitals and providers across the U.S., serves as a synergistic best-in-class partnership to deliver under this contractual effort.

The importance of this contract is to deliver a constant level of care to the Veteran constituency through the use of medical devices and virtual visits directly from patient homes to raise the quality of care and standard of living for Veterans throughout the U.S. Utilizing home Telehealth solutions, VA clinicians will be able to continuously monitor and interact with patients, providing the opportunity to educate the Veteran population on various self-care options as well as lower risk of repeat hospitalization

“Iron Bow has supported the VA with its globally recognized telehealth initiatives since 2011,” said Rene LaVigne, CEO and President. “We are honored to receive the continued trust of the VA and to aid in their extremely important mission of providing increased remote access to care for our Veterans.”

“Over the past decade, Iron Bow has been one of the largest solution providers to the VA – supporting its needs on the National, Regional VISN and medical center levels. With Iron Bow as our partner, we have high confidence that we can mutually provide the VA with the best access to continuum care for our U.S. Veterans,” added Eric Rock, CEO and Founder of Vivify Health.

Vivify Health, launched in 2009, was the first organization to deliver integrated remote care and monitoring through consumer electronics, including smart phones and tablets. Since that time, Vivify has continued to scale the platform through many of the largest health systems in the U.S. With Vivify’s proven outcomes and platform scalability, the partnership with Iron Bow is perfectly positioned to assist the VA in efficiently delivering high quality care to our Veterans.

About Iron Bow Technologies

Iron Bow Technologies is a leading IT solution provider dedicated to successfully transforming technology investments into business capabilities for government, commercial and healthcare clients. Our depth of technical expertise, global reach and strategic partnerships with leading OEMs as well as disruptive technology partners uniquely positions Iron Bow to target the right solution to ensure your successful business outcome. We partner with our clients from planning and implementation through ongoing maintenance and management to deliver solutions that are strong, flexible and on target with your mission. Regardless of how your organization consumes technology, Iron Bow can help you innovate.

About Vivify Health

Payer provider collaboration has become critical towards the success of value-based reimbursements. Vivify Health’s mobile digital health platform empowers health plan and provider organizations to automate remote biometric data collection, deliver prescriptive care plans and interact virtually with patients of all levels of technology expertise. Connecting the care continuum to the home, Vivify Health’s customers customize and deliver over 100 disease-specific remote care plans at any time, on any interval and to any digital device. Vivify Health is implemented in contracts representing over 600 hospitals and payer organizations, measurably transforming healthcare costs and outcomes for the better. For more information, visit www.vivifyhealth.com.

Contacts

Iron Bow Technologies
Josie Smoot, 703-969-8098
josie.smoot@ironbow.com

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Trinity Health at Home goes big with Vivify remote monitoring https://www.vivifyhealth.com/trinity-health-home-goes-big-vivify-remote-monitoring/ https://www.vivifyhealth.com/trinity-health-home-goes-big-vivify-remote-monitoring/#respond Thu, 02 Feb 2017 16:20:33 +0000 https://www.vivifyhealth.com/?p=3835 Following a successful pilot last year, Trinity Health, the 93-hospital Catholic health system, is expanding virtual services to home health patients in seven states. The goal is to reduce visits to the emergency room as well as inpatient admissions for high-risk patients. Read More

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Following a successful pilot last year, Trinity Health, the 93-hospital Catholic health system, is expanding virtual services to home health patients in seven states. The goal is to reduce visits to the emergency room as well as inpatient admissions for high-risk patients.

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Trinity Health delivers virtual care to home health patients https://www.vivifyhealth.com/trinity-health-delivers-virtual-care-home-health-patients/ https://www.vivifyhealth.com/trinity-health-delivers-virtual-care-home-health-patients/#respond Thu, 02 Feb 2017 16:18:28 +0000 https://www.vivifyhealth.com/?p=3833 Trinity Health At Home’s Home Care Connect program will use Vivify Health’s technology to allow patients to virtually connect with providers. Patients will be equipped with a tablet with which they can monitor and report on their health. Read More

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Trinity Health At Home’s Home Care Connect program will use Vivify Health’s technology to allow patients to virtually connect with providers. Patients will be equipped with a tablet with which they can monitor and report on their health.

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Trinity Health Invests in Telehealth for Home Care https://www.vivifyhealth.com/trinity-health-invests-telehealth-home-care/ https://www.vivifyhealth.com/trinity-health-invests-telehealth-home-care/#respond Thu, 02 Feb 2017 16:16:34 +0000 https://www.vivifyhealth.com/?p=3831 The 22-state health system is partnering with Vivify Health to give thousands of its home care patients an mHealth platform – offering a real-time link to a nurse at any time and a means of reducing unnecessary hospital visits. Read More

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The 22-state health system is partnering with Vivify Health to give thousands of its home care patients an mHealth platform – offering a real-time link to a nurse at any time and a means of reducing unnecessary hospital visits.

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Trinity Health to Provide Home Care Patients with Continual, Virtual Care https://www.vivifyhealth.com/trinity-health-provide-home-care-patients-continual-virtual-care/ https://www.vivifyhealth.com/trinity-health-provide-home-care-patients-continual-virtual-care/#respond Thu, 02 Feb 2017 16:12:31 +0000 https://www.vivifyhealth.com/?p=3829 Remote care management technology from Vivify Health in Trinity Health At Home agencies will help keep patients out of the hospital LIVONIA, Michigan and PLANO, TEXAS —February 1, 2017 — Trinity Health’s national home health care ministry, Trinity Health At Home, will deliver virtual care to home health patients using Vivify Health continual care technologies. […]

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Remote care management technology from Vivify Health in Trinity Health At Home agencies will help keep patients out of the hospital

LIVONIA, Michigan and PLANO, TEXAS —February 1, 2017 — Trinity Health’s national home health care ministry, Trinity Health At Home, will deliver virtual care to home health patients using Vivify Health continual care technologies. The initiative supports Trinity Health’s focus on people-centered care and is intended to reduce readmissions and ER visits for home health patients and help avoid preventable hospitalizations, while increasing each individual’s sense of well-being and empowerment.

“Our goal is to provide all Trinity Health At Home patients with care that is compassionate, proactive and transforming while keeping them in their own homes,” said John Capasso, Executive Vice President of Trinity Health Continuing Care. “By investing in an innovative technology that addresses the unique and immediate needs of higher-risk and rising-risk patients, we are demonstrating our commitment to the people we serve as a health system focused on helping them transform their health and improve their lives.”

Home care patients often need frequent monitoring for numerous medical complications, and have unique needs and questions that can be difficult to address on a timely basis through sporadic in-clinic visits. To address these problems, Trinity Health At Home will extend remote care to the majority of all patients admitted to its home care agencies through its Home Care Connect program, a comprehensive remote care solution which utilizes Vivify Health’s technology. Paired with Trinity Health At Home’s extensive expertise in delivering people-centered home based care, the Vivify solution coupled with Trinity Health At Home’s investment in virtual care, clinicians will create a virtual connection in each patient’s home, assuring patients of continual, attentive care. The initial “go live” is planned to begin this month in Trinity Health’s southeast Michigan communities, before expanding to Trinity Health At Home’s other agencies in seven states —Michigan, Indiana, Iowa, Illinois, California, Maryland and Ohio.

“As guests in our patients’ homes, we can make a greater impact on health and well-being than we can anywhere else because it is here, in this sacred place, that people are empowered and much more engaged in their care experience,” said Erin Denholm, President and CEO of Trinity Health At Home. “These technologies will enable us to proactively monitor our home care patients and provide in-the-moment interventions that can make the difference between their staying at home or being transferred to the hospital. We look forward to celebrating the positive impact this program will have on our patients’ lives.”

How it works

The “all-in-one” solution will be provided directly to patients being served throughout Trinity Health At Home. It is designed for instant use, right out of the box and includes a wireless 4G-enabled tablet configured with voice and text instructions that walks users through simple steps for monitoring and reporting on their current wellness status and for taking part in virtual visits and patient education programs. Additional easy-to-use wireless health devices connected to the tablet automatically collect patient data regarding weight, blood pressure, and other relevant measurements. These tools, along with brief customized surveys taken on the tablet, allow patients to “self-report” and receive feedback on their health status immediately.

“Vivify’s Pathways +Home™ solution ushers in the next generation of virtual care by making the technology easy for all patients to use, regardless of age, health status or technology literacy,” said Eric Rock, CEO of Vivify Health. “This simplicity of use, combined with Vivify’s ability to incorporate family member participation, is key to effectively caring for newly-discharged patients with advanced illnesses from remote locations. We are honored to have been selected to help Trinity Health At Home make these transitions easier for the people they serve and have Vivify selected as the Technology for Trinity Health At Home’s Home Care Connect program.”

About Trinity Health

Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states. Trinity Health includes 93 hospitals, as well as 120 continuing care programs that include PACE, senior living facilities, and home care and hospice services. Its continuing care programs provide nearly 2.5 million visits annually. Based in Livonia, Mich., and with annual operating revenues of $16.2 billion and assets of $23.4 billion, the organization returns almost $1 billion to its communities annually in the form of charity care and other community benefit programs. Trinity Health employs about 97,000 full-time employees, including 5,300 employed physicians. Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country’s aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-

profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs. For more information, visit www.trinity-health.org. You can also follow @TrinityHealthMI on Twitter.

About Trinity Health At Home

Trinity Health At Home is a National Health Ministry of Trinity Health, one of the largest Catholic health care systems in the United States. Serving through a number of home health and hospice agencies across the United States, Trinity Health At Home is recognized as a provider of choice for home health and hospice care. Trinity Health At Home’s network of agencies provides services seven days a week; assigning consistent, highly trained caregivers; offering specialized programs such as palliative care, fall prevention and advanced wound care, end of life care and support and transitional care programs. Trinity Health At Home is recognized as an innovative partner to risk based providers and ACO’s with THAH’s alternative services programs to support patients with complex disease management needs. For more information, visit: http://trinityhealthathome.org/.

About Vivify Health Vivify Health is one of healthcare’s leading mobile Remote Care Management Platforms, providing multiple modalities of health consumer monitoring and engagement, aligned with individual risk profiles and technical capabilities. Founded in 2009, Vivify Health was among the first companies to deliver remote care technology via the cloud and mobile devices (mHealth), with deep integration into EMR, Analytics and Population Health systems, including open APIs for real-time and bi-directional data exchange, enabling “the last mile of population health.” Vivify’s solutions and services include fully-managed health kits (4G tablets and wireless personal health devices, with 24/7 tech support and logistics services), BYOD solutions, IVR solutions and professional services including workflow consulting, HIT Integration, and optional clinical call center support. Intuitive and simple interfaces define the Vivify experience for both patients and clinicians, with platform flexibility for remotely monitoring any clinical condition, shaping behavior through surveys and assessments, educational video content and virtual visits. Learn more at: http://blog.vivifyhealth.com/

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Contacts:

Joy DiNaro
for Vivify Health
847.809.0406
JDinaro@ACMarketingPR.com

Trisha Vermeersch,
for Trinity Health At Home
734-343-6551
vermeert@trinity-health.org

Eve Pidgeon
for Trinity Health
734-343-1270
pidgeone@trinity-health.org

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Holy MACRA! Thriving in a World Where Quality Is King https://www.vivifyhealth.com/holy-macra-thriving-world-quality-king/ https://www.vivifyhealth.com/holy-macra-thriving-world-quality-king/#respond Tue, 17 Jan 2017 15:47:39 +0000 https://www.vivifyhealth.com/?p=3819 Year 2017 brings new beginnings to virtually every industry. For healthcare, it’s the first year of performance for the Medicare Access and Chip Reauthorization Act of 2015, better known as MACRA. As part of the shift toward value-based programs proposed by the Centers for Medicare & Medicaid Service (CMS), MACRA creates a new framework that […]

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Year 2017 brings new beginnings to virtually every industry. For healthcare, it’s the first year of performance for the Medicare Access and Chip Reauthorization Act of 2015, better known as MACRA. As part of the shift toward value-based programs proposed by the Centers for Medicare & Medicaid Service (CMS), MACRA creates a new framework that rewards providers not for the volume of services they provide but for the value of care they deliver. As performance measures took effect January 1, providers failing to meet MACRA’s requirements will see their Medicare payments reduced by as much as 4 percent in 2019 – and as much as 9 percent by 2022.

To thrive under these challenging conditions, forward-thinking healthcare organizations are seeking fresh avenues for increasing quality of patient care and improving their bottom lines.

“The most proactive providers are treating MACRA not as a siloed strategy, but as an integrated one,” says Jeff Haggard, Vice President of Customer Development at Vivify Health, a fast-growing international digital health company. “As part of a holistic approach to MACRA, a carefully designed remote patient monitoring program can deliver positive returns – not only in patient outcomes but also in financial results.”

Did you miss out on the Virtual Care webinar? Virtual care technology is the key to enhancing accessibility, improving clinical outcomes and lowering health costs. Join the conversation and download for free now!

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Paying for quality

Quality is the focus of MACRA’s new provider payment system, the Quality Payment Program. Providers can participate in the program on one of two tracks, either the advanced alternative payment models (APMs) or the Merit-based Incentive Payment System (MIPS).

MACRA opens the door to a new world where quality of care is king,” says Bill Paschall, Vice President of Business Development at Vivify. “To reap MACRA’s rewards and avoid its penalties, providers will need to collect key data elements that demonstrate they are delivering high-quality, patient-centered care.”

Providing the data

According to Robin Hill, RN, Vivify’s Vice President of Clinical Solutions, an effective tool for data gathering is remote care monitoring solutions using BYOD, or bring your own device. “As patients engage with their care teams, they answer questions on their personal devices that can satisfy the four MIPS performance categories: improving quality, advancing care information, enhancing clinical practice activities, and maximizing resource use.”

Clinical practice activities is an area particularly rife for advancement through remote patient monitoring, she explains. “A remote care program can help providers meet three key requirements for practice improvement: expanding practice access by providing 24/7 access to care teams; managing populations through patient education and follow-up; and coordinating care more efficiently after hospital discharge.

Preventing hospital readmissions

With MACRA’s quality care provisions, providers will feel even more pressure to improve preventable readmission rates, Paschall notes. “By managing chronically ill patient populations with remote monitoring, providers can better educate patients on health management. This can result in better outcomes for chronically ill patient populations, such as those with diabetes and hypertension, and fewer acute care and unplanned clinical visits.” Customers using the Vivify Health solution, for example, have reduced readmissions by as much as 50 percent.

Putting patients first

By creating financial incentives and penalties around patient engagement, MACRA is expected to accelerate the industry’s rapid trajectory toward a patient-centric universe.

“In the post-MACRA world, it’s no longer sufficient for physicians to visit with their patients once or twice a year,” Hill says. “They’ll need more frequent touchpoints. Remote patient monitoring provides that channel for continuous engagement.” It can lead also to higher patient satisfaction levels and increased quality scores, she notes, as patients feel more connected to their care providers and are more likely to have improved health outcomes.

Producing financial benefits

Remote care monitoring programs can directly boost the bottom line, Paschall says. “Along with preventing avoidable hospital readmissions and unplanned clinical visits by keeping patients healthy at home, providers realize tangible cost savings by eliminating travel time for clinical staff and measurably increasing the number of patients they can manage.” While providers who contact patients by phone can typically cover 20 to 25 patients per care manager, with Vivify’s fully managed kits, they can extend care to 100 patients per manager and with the BYOD solution, to 500 patients, he explains.

Many providers moving forward with MACRA requirements may benefit also from using the chronic care management (CCM) code, he adds. This reimburses an average $42 per month for non-face-to-face care for patients with two or more chronic diseases. As of the start of 2017, CMS has implemented additional codes for complex chronic care management, signifying the agency’s accelerated focus on value-based care. “Organizations with a well-defined CCM strategy will have a head start in mastering MACRA, particularly in demonstrating patient engagement and care coordination capabilities.”

Preparing for tomorrow

“We know what tomorrow will bring,” Haggard says. “The day is fast approaching when ‘care anywhere’ will be healthcare as usual.” With the start of MACRA performance measures now a reality, he explains, healthcare providers have a distinct opportunity to embrace the future – bringing real value to their organizations, and the patients they serve, by leveraging the power of digital technologies.

Did you miss out on the Virtual Care webinar? Virtual care technology is the key to enhancing accessibility, improving clinical outcomes and lowering health costs. Join the conversation and download for free now!

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MACRA’s Macro Changes: Meeting the Mandates Through “Care Everywhere” https://www.vivifyhealth.com/macras-macro-changes-meeting-mandates-care-everywhere/ https://www.vivifyhealth.com/macras-macro-changes-meeting-mandates-care-everywhere/#respond Tue, 29 Nov 2016 18:55:31 +0000 https://vivifyhealth.com/?p=3475 As a new year begins January 2017, MACRA, formally known as the Medicare Access and CHIP Reauthorization Act of 2015, begins its first year of performance. A set of policies from the Centers for Medicare & Medicaid Services (CMS), MACRA replaces the sustainable growth rate formula with a new method of determining Medicare provider payments. […]

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As a new year begins January 2017, MACRA, formally known as the Medicare Access and CHIP Reauthorization Act of 2015, begins its first year of performance. A set of policies from the Centers for Medicare & Medicaid Services (CMS), MACRA replaces the sustainable growth rate formula with a new method of determining Medicare provider payments. It aims to help Medicare achieve its goal of paying for value and better care through two programs, the Merit-based Incentive Payment System (MIPS) and incentive payments for alternative payment models (APMs). The law reflects the government’s continued focus on modernizing Medicare and transforming the healthcare delivery system overall.

Learn more about the future of healthcare industry, patient engagement programs, and continuity of healthcare to ensure better patient outcomes. Download our free webinar now!

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Leading with the carrot and the stick

“MACRA’s goal is to improve care quality, reduce costs, and engage patients in being better stewards of their health,” says Will Pettinger, Vice President of Customer Development at Vivify Health, a fast-growing international digital health company. “It sets up a series of rewards and penalties, using a ‘carrot and stick’ approach for incentivizing providers to deliver higher-quality, lower-cost care.” The carrot? The potential for as much as a 9 percent gain for those who are successful in improving clinical and financial outcomes. The stick? Penalties as high as 9 percent for those who do not succeed – “a huge levy against revenues that most providers count on for their operations and bottom-line profits,” Pettinger notes. Participation and penalties in APMs aren’t restricted to care for Medicare recipients. Providers will need to meet MACRA goals for their entire patient population.

Looking toward a future of accountable care

The new payment structure, coupled with the CMS goal of tying 50 percent of payments to APM participation by the end of 2018, will likely contribute to the growth of accountable care organizations (ACOs), Pettinger says. Currently, more than 800 ACO organizations are in operation in the US, covering 28.3 million people across Medicare, Medicaid, and commercial populations. The most recent forecasts from leading industry observers predict a potential increase in ACO coverage to more than 176 million people by 2020; MACRA is expected to account for 37 million of that number.

Listening to the voice of the patient

“With MACRA, patients at last have a place at the table in determining how providers deliver care and how they get paid,” adds Dunnie Norman, Senior Vice President of Sales at Vivify Health. “Providers are scored on specific patient-focused goals, including patient access to health data and care coordination through patient engagement.” To get the most benefit from MACRA, providers will need to focus more than ever before on improving their relationships with patients.

Leveraging the power of remote care

A ready means of engaging patients and helping providers demonstrate clinical practice improvement activities – a requirement for success under MACRA – is remote patient monitoring. “These tools provide ongoing outreach to high-risk, rising-risk, and healthy patients, giving them the means to take a proactive role in their own care,” Norman says. “Because their health is actively monitored, patients know they’re getting the best care possible – in a way that is continual as opposed to episodic, and personalized as opposed to generalized.” Also, he explains, patients can access virtual visits as they need them, “a great way to encourage patients to ask questions and alert the care team to problems, averting a trip to an urgent care facility or a hospital emergency room.”

Remote patient monitoring can also help providers achieve better scores under the Consumer Assessment of Healthcare Providers and Systems (CAHPS) patient experience survey – in such areas as physician communications between visits, care coordination, and medication adherence, Norman notes. Providers can gather information more consistently, identify gaps, and deliver better care for patients along the entire health continuum, starting with care transitions – from acute care to post-acute care and into the home.

Learning from continuous surveillance

To illustrate the concept of remote care technology, Pettinger offers the analogy of preventative car maintenance. “Imagine if you didn’t have gauges on your car dashboard to let you know when your oil is running low or your engine temperature is running high. You’d be in the dark about what’s going on under the hood – and will likely end up at the mechanic’s shop, facing a broken-down car and a hefty repair bill.” Similarly, he explains, remote care functions as a dashboard for health, helping patients stay well and avoid costly trips to the “human repair shop.”

“Healthcare is rapidly moving to a system best described as ‘personal warranty care.’ As MACRA drives the industry toward value, the care-everywhere model functions as a continuous surveillance system. It’s one of the best opportunities for ACOs, and providers overall, to reinvent themselves, improve their clinical and financial outcomes, and turn their patients into meaningfully engaged customers.”

Learn more about the future of healthcare industry, patient engagement programs, and continuity of healthcare to ensure better patient outcomes. Download our free webinar now!

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Vivify Health to Present at the 28th Annual Piper Jaffray Healthcare Conference https://www.vivifyhealth.com/vivify-health-present-28th-annual-piper-jaffray-healthcare-conference/ https://www.vivifyhealth.com/vivify-health-present-28th-annual-piper-jaffray-healthcare-conference/#respond Tue, 29 Nov 2016 15:26:41 +0000 https://vivifyhealth.com/?p=3468 Eric Rock, CEO and Founder of Vivify Health, will present at the 28th Annual Piper Jaffray Healthcare Conference on Wednesday, November 30, 2016. The conference is being held at the New York Palace Hotel. For more Information >> The goal of each Piper Jaffray conference is to bring together key industry executives, investors and our […]

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Eric Rock, CEO and Founder of Vivify Health, will present at the 28th Annual Piper Jaffray Healthcare Conference on Wednesday, November 30, 2016. The conference is being held at the New York Palace Hotel.

For more Information >>

The goal of each Piper Jaffray conference is to bring together key industry executives, investors and our own professionals to provide multiple perspectives, investigate critical trends and identify the leaders in the markets that are driving our economy.

For more Vivify Health Events >>

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Meet us at the Einstein Harvest Ball Weekend Nov 4-6 and help us support Einstein’s new Center for Virtual Health. https://www.vivifyhealth.com/meet-us-einstein-harvest-ball-weekend-nov-4-6-help-us-support-einsteins-new-center-virtual-health/ https://www.vivifyhealth.com/meet-us-einstein-harvest-ball-weekend-nov-4-6-help-us-support-einsteins-new-center-virtual-health/#respond Thu, 27 Oct 2016 20:55:56 +0000 https://vivifyhealth.com/?p=2759 In celebration of their 150th anniversary year, they’ve expanded their signature Harvest Ball into a full weekend of exciting events. Proceeds from Harvest Ball Weekend will support Einstein’s new Center for Virtual Health, enhancing care through telehealth.   Einstein is also proud to honor the past, present and future of the Auxiliary of Einstein Healthcare Network during […]

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In celebration of their 150th anniversary year, they’ve expanded their signature Harvest Ball into a full weekend of exciting events. Proceeds from Harvest Ball Weekend will support Einstein’s new Center for Virtual Health, enhancing care through telehealth.  

Einstein is also proud to honor the past, present and future of the Auxiliary of Einstein Healthcare Network during Harvest Ball Weekend.  The Auxiliary is the vibrant, enduring force behind many of our most innovative healthcare programs and activities. Raising more than $25 million throughout its 64-year history, the Auxiliary’s footprint can be seen today on every Einstein campus.

For complete information about Harvest Ball Weekend, see our Event page.

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Patient Engagement Through Consumer Devices: Continuing the Conversation https://www.vivifyhealth.com/patient-engagement-consumer-devices-continuing-conversation/ https://www.vivifyhealth.com/patient-engagement-consumer-devices-continuing-conversation/#comments Wed, 26 Oct 2016 14:48:37 +0000 https://vivifyhealth.com/?p=2742 The acting administrator of the Centers for Medicare & Medicaid Services (CMS), Andy Slavitt, has called for more conversations in Congress and among providers on how to increase patient engagement in accountable care organizations (ACOs). His premise is simply stated: the more patients who are engaged in their healthcare, the more successful ACOs will be. […]

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The acting administrator of the Centers for Medicare & Medicaid Services (CMS), Andy Slavitt, has called for more conversations in Congress and among providers on how to increase patient engagement in accountable care organizations (ACOs). His premise is simply stated: the more patients who are engaged in their healthcare, the more successful ACOs will be.

Conversing through automated tools

To deepen engagement, ACOs are increasingly turning to automated technology that gives patients access to care, regardless of location or health status – enabling providers to care for more patients, more efficiently and more economically. “These automated tools require engaging the patient remotely through whatever means are appropriate for that person – from fully managed kits to bring your own device (BYOD) consumer electronics,” says Eric Rock, founder and CEO of Vivify Health, a fast-growing international digital health company. “With built-in intelligence, the technology can send patients self-management recommendations or other educational content based on their responses to interactive survey questions. This creates a seamless, continuous conversation between patient and provider that engages the patient, informs the provider, and leads to better health management overall.”

Learn more about the future of healthcare industry, patient engagement programs, and continuity of healthcare to ensure better patient outcomes. Download our free webinar now!

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Catalyzing the provider-patient relationship

“The increased use of these technologies doesn’t mean hospitals and physician offices are going away,” adds Dunnie Norman, Vivify’s senior vice president of sales. “Providers still deliver the initial episode of care that patients trust. Digital health tools serve as relationship extenders, bringing the interaction from the provider setting into the home – or wherever the patient happens to be.” Norman points out that the successful health systems of the future will adopt a new “front door” to their integrated systems through continual engagement, rather than waiting for unplanned events that land patients in the emergency room.

Customizing content for continual care

It’s a process of ongoing education, customized pathways, and continual care, Norman notes. First, the patient is introduced to the services available through remote care. Then, when the patient begins to use these tools, providers can automatically tailor pathways to patient needs. “With customized content and daily interaction, the patient develops a steady relationship with the care provider. The net effect is continuous engagement and greater care efficiency at a much lower cost. Eventually, we move from providing episodic care to delivering truly continual care, with the hands-on care experience reserved for when it’s truly needed.”

Carrying consumerism into healthcare

As patients assume more financial responsibility for sharing in the cost of the healthcare services they use, they’re looking to have more control over their experience with providers and insurers, Rock says. “They’re seeking the same high level of service other industries are offering, demanding rapid responsiveness to whatever they need, and expecting an easy-to-understand electronic interaction with their service provider.” Remote continual care technology, he notes, is accelerating their move from being passive patients to becoming proactive, empowered consumers.

Curtailing costs and driving revenue

Not only does this technology save time, it saves money, Norman says. “It’s a simple calculation. If we’re reducing visits to costly episodic settings such as hospitals and clinics and delivering care in brief moments before a problem escalates, we’re saving dollars for whoever is responsible for the cost of that care, from ACOs to health plans and employers.” Before the advent of these tools, he explains, a provider needed to invest dozens of hours reaching out to the patient from a call center. Now, providers can check in with the patient without a phone call or a site visit, increasing efficiency, achieving more rapid interventions, and improving patient outcomes. These tools also enable providers in risk-based arrangements to drive revenue by keeping patients healthy, Norman explains.

Collecting the evidence that it works

CMS Acting Administrator Slavitt has noted the need for discussions not only on how to better engage patients in ACOs, but also on how to demonstrate this engagement is working. According to Rock, the engagement metrics for these tools are compelling. Overall, for the thousands of patients Vivify serves, compliance is 90 percent with patients who use the managed kit and 80 percent with those who use BYOD technology. Readmission statistics also reflect the power of patient engagement – with near single-digit readmission rates for some hospitals using remote care technology. “Reducing or eliminating preventable hospitalizations is a core goal of every ACO, and it is achievable through remote care and engagement programs,” Rock says.

Caring for the healthy

The ultimate goal, Rock explains, is a solution that can scale massively to an entire population and keep patients connected to their caregiver teams. “If you’re a patient visiting a specific provider organization, whether a physician’s office or a hospital, we want you to walk out with a solution on your phone or tablet that brings you continual care. We want every health care consumer – not only high-risk patients with multiple chronic illnesses but also those who are healthy – to have an ongoing relationship with their provider. Then, when they experience a change in their health status, the connected experience is already in place that will help them achieve the best possible outcomes through continuous provider oversight.”

Learn more about the future of healthcare industry, patient engagement programs, and continuity of healthcare to ensure better patient outcomes. Download our free webinar now!

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CENTURA HEALTH MAKES REMOTE PATIENT MONITORING EASIER AND MORE BENEFICIAL WITH DEVICES FROM VIVIFY HEALTH https://www.vivifyhealth.com/centura-health-makes-remote-patient-monitoring-easier-beneficial-devices-vivify-health/ https://www.vivifyhealth.com/centura-health-makes-remote-patient-monitoring-easier-beneficial-devices-vivify-health/#respond Tue, 18 Oct 2016 19:30:31 +0000 https://vivifyhealth.com/?p=2587 Bluetooth-connected devices are expected to reduce hospital visits CENTENNIAL, COLO. (Oct. 18, 2016) — Consumers and health care providers using home health monitoring services through Centura Health will find the experience easier and more beneficial than ever thanks to  new devices the organization recently delivered to patients.                Centura Health […]

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Bluetooth-connected devices are expected to reduce hospital visits

CENTENNIAL, COLO. (Oct. 18, 2016) — Consumers and health care providers using home health monitoring services through Centura Health will find the experience easier and more beneficial than ever thanks to  new devices the organization recently delivered to patients.

 

Centrura Health            Vivify Health

Centura Health has long been the region’s pioneer in home health monitoring. Using devices such as scales and blood pressure cuffs connected to telecom devices, patients with chronic conditions take their own measurements and transmit them to a nurse. This technique is widely credited with reducing hospital admissions and emergency visits, and it’s one of many ways the organization optimizes health care value for consumers.

The new hardware, from Vivify Health of Plano, Texas, adds pre-recorded instructions in multiple languages, Bluetooth connectivity of medical device peripherals, and the ability to video-chat with a nurse via an “instant on” 4G tablet.

“Biometric data alone has been proven to increase quality of life, but there’s room for subjectivity when the nurse has to ask a patient by phone if, for example, an ankle became more swollen overnight. Now the nurse can see the ankle and determine if an in-person exam is necessary,” said Samantha Lippolis, telehealth director, Centura Health.

A “bring your own device” option is available for patients with lower acuity and a higher comfort level with technology, Lippolis said.

The new devices will be made available at first to about 100 patients who are enrolled in Colorado Accountable Care, a Medicare Shared Savings Plan administered by Centura Health, or who receive services from Centura Health at Home, the organization’s home health agency.

“We are honored to be a part of Centura Health’s vanguard vision to improve the health of patients with all conditions, including chronic illnesses, with proactive care and interventions,” said Eric Rock, CEO of Vivify Health.

 

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About Centura Health
Centura Health connects individuals, families and neighborhoods across Colorado and western Kansas with more than 6,000 physicians and 21,000 of the best hearts and minds in health care. Through our 17 hospitals, two senior living communities, health neighborhoods, physician practices and clinics, home care and hospice services, and Flight For Life® Colorado, we are making the region’s best health care accessible and affordable in every community we serve. We believe you can inspire the people you care about to live healthier lives by encouraging them to do the little things that can make a big difference. We’re Centura Health, and we’re here for your health. For information on Centura Health or any of the facilities in our network, please visit www.centura.org.

 

About Vivify Health
Vivify Health is one of healthcare’s leading mobile Remote Care Management Platforms,  providing multiple modalities of health consumer monitoring and engagement, aligned with individual risk profiles and technical capabilities. Founded in 2009, Vivify Health was among the first companies to deliver remote care technology via the cloud and mobile devices (mHealth), with deep integration into EMR, Analytics and Population Health systems, including open APIs for real-time and bi-directional data exchange, enabling “the last mile of population health.” Vivify’s solutions and services include fully-managed health kits (4G tablets and wireless personal health devices, with 24/7 tech support and logistics services), BYOD solutions, IVR solutions and professional services including workflow consulting, HIT Integration, and optional clinical call center support. Intuitive and simple interfaces define the Vivify experience for both patients and clinicians, with platform flexibility for remotely monitoring any clinical condition, shaping behavior through surveys and assessments, educational video content and virtual visits. Learn more at: http://blog.vivifyhealth.com/.

The post CENTURA HEALTH MAKES REMOTE PATIENT MONITORING EASIER AND MORE BENEFICIAL WITH DEVICES FROM VIVIFY HEALTH appeared first on Vivify Health®.

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