Christus Health

Launched July 2012 in their Care Transitions Department, CHF population

Outcomes:

  • 2013-2014: Reduced readmission from ~20% to 9.1%
  • ROI, including clinical staff, was $3.19 for every $1.00 invested
  • Reduced average inpatient cost from $16,647 to $6,430
  • >95% patient adoption
  • 98% patient satisfaction

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