At the end of every year, as we seek to wrap up key projects, while juggling time with our families and friends, we have the opportunity to look back at everything accomplished. For Vivify Health, the past 12 months have been an exciting period of growth and innovation for our company and the industry as a whole. Our amazing trend of doubling in customer growth year-after-year has continued! This is due to the hard work and dedication of everyone on board, from our sales and clinical consulting teams’ great work in growing our footprint with existing customers and earning new clients; to our development and support teams who continue to make our growing digital health platform the best in the industry.
Vivify Health has grown with our customer needs, enabling healthcare organizations to better manage their patient populations outside of the traditional clinical setting, with true patient engagement through our Kit solution and Bring Your Own Device (BYOD) offerings. As a result, our customers have grown their population health programs and are seeing significant outcome improvements and huge gains in patient satisfaction. After all, everyone would prefer to be able to heal and manage their conditions at home, as opposed to being admitted to hospitals and skilled nursing facilities. Better outcomes and highly satisfied patients are a very big deal for our customers, many of whom are making operational changes as the industry inches further and further away from fee-for-service toward value-base reimbursement models.
Certainly, these positive developments have not gone unnoticed. Vivify was honored this year with an award from Frost & Sullivan as a Strategic Product Line Leader for our remote patient monitoring solutions. Additionally, leading healthcare technology researcher KLAS named Vivify as one of the most discussed remote monitoring companies in healthcare, as they move to announce the market leaders in the fast growing segment of Remote Patient Monitoring.
The success of our platform isn’t only being lauded by top analysts. Some of the biggest news in healthcare in 2018 came out of changes made by the Centers for Medicare and Medicaid Services (CMS) to provide higher reimbursements for services provided via remote monitoring and telehealth platforms. The attitudes of payers are changing as they see the high value of our technologies in helping to reduce costs through better population management.
These positive changes in perception regarding the value of remote monitoring couldn’t come at a more exciting time. Vivify’s innovation team has been working extremely hard in 2018 on our second-generation BYOD solution, now including intelligent algorithms to automate pathway adjustments for patient self-management, requiring fewer clinical resources to manage growing remote care populations. We are leading the drive to give patients and providers the ability to manage their care from the palms of their hands, with fewer limits than ever. Our team is thrilled with what this will mean for patient engagement, as patients will be given the freedom to manage their care and interact with their care team wherever they are, while incorporating biometric devices and traditional telemedicine virtual visits. By lifting any location-based limitations on our platform, while lowering technology and clinical costs, we’re excited about its potential to help improve care for both high-risk patients and rapidly expanding rising-risk populations. The possibilities are endless.
I cannot finish my end of year sentiments without showing my appreciation for everyone on the rapidly growing Vivify team. Our successes are not possible without any of you. On behalf of the entire leadership team, thank you for your work every day. It is helping make the jobs of healthcare providers easier, it is improving the lives of patients and it is redefining healthcare delivery. I wish you and your families a joyous holiday season and a very happy New Year!