Technology built by clinicians for clinicians

Vivify Health is an innovator with a purpose to provide remote patient monitoring (RPM) software that enables patient engagement and monitoring for several health conditions.

Technology built by clinicians for clinicians

Vivify Health is an innovator with a purpose to provide remote patient monitoring (RPM) software that enables patient engagement and monitoring for several health conditions.

Technology built by clinicians for clinicians

Vivify Health is an innovator with a purpose to provide remote patient monitoring (RPM) software that enables patient engagement and monitoring for several health conditions.

Remote patient monitoring

As patient needs become more complex, your teams are faced with transforming patient care to tackle a growing number of challenges, including:

  • High cost of care
  • Unstable hospital networks and shifting of care into the home
  • Cumbersome and unconnected technology
  • Scarce nursing and care management staff
  • Aging population and rising chronic conditions
  • Maintaining best-in-class hospitalization and readmission rates

As your RPM partner, we can help you thrive amid evolving priorities and proactively connect your patients to the right care for impactful outcomes.

Care Team Portal

Manage and extend proactive care across the patient continuum with our FDA 510(k) cleared Care Team Portal, which features cloud-based services and original equipment manufacturers (OEM) biometric accessory devices.

Our RPM solution supports the efficiency and effectiveness of disease management and post-acute care programs by supplying care teams with actionable insights for more timely interventions via workflows that can integrate with your existing electronic health record (EHR) or care management platforms.

Provide the features and functionality your team needs to support day-to-day clinical operations, along with filtering capabilities to enable nurses to respond to patients in order of medical need and provide the right care at the right time. Features include:

Individualized dynamic clinical pathways, including 46+ chronic and acute care pathways

Role-based access and views

Secure in-app messaging

Video visits

Integrated EMR workflows

More than 30 dashboards and reports

Ad hoc reporting, risk scores, and trend-based flags alerting attention

Support for reimbursement through clinical time and data capture

Access to Vivify University

Resource library with robust educational content (English and Spanish)

End-to-end logistics support

OEM biometric device management

Clinician and patient technical support

Technical support available seven days a week

Adherence to the highest standard of data security to protect personal data

Provide the features and functionality your team needs to support day-to-day clinical operations, along with filtering capabilities to enable nurses to respond to patients in order of medical need and provide the right care at the right time. Features include:​

Individualized dynamic clinical pathways, including 46+ chronic and acute care pathways

Role-based access and views

Secure in-app messaging ​

Video visits

Integrated EMR workflows

More than 30 dashboards and reports

Ad hoc reporting, risk scores, and trend-based flags alerting attention

Support for reimbursement through clinical time and data capture

Role-based access and views

Clinician and patient technical support

End-to-end logistics support

Ad hoc reporting, risk scores, and trend-based flags alerting attention

Access to Vivify University

Resource library with robust educational content (English and Spanish)

End-to-end logistics support

OEM biometric device management

Clinician and patient technical support

Technical support available seven days a week

Adherence to the highest standard of data security to protect personal data

Provide the features and functionality your team needs to support day-to-day clinical operations, along with filtering capabilities to enable nurses to respond to patients in order of medical need and provide the right care at the right time. Features include:

Individualized dynamic clinical pathways, including 46+ chronic and acute care pathways

Role-based access and views

Secure in-app messaging

Video visits

Integrated EMR workflows

More than 30 dashboards and reports

Ad hoc reporting, risk scores, and trend-based flags alerting attention

Support for reimbursement through clinical time and data capture

Access to Vivify University

Resource library with robust educational content (English and Spanish)

End-to-end logistics support

OEM biometric device management

Clinician and patient technical support

Technical support available seven days a week

Adherence to the highest standard of data security to protect personal data

An end-to-end platform

At the forefront of connected healthcare delivery solutions, our digital health platform is designed to support communication between patients and your team, accomplished with a +HomeTM managed health kit, a +GoTM mobile app, or an interactive voice response (IVR) solution, and an application programming interface (API) integration.

+Home managed health kits

Enhance each patient’s remote monitoring journey through one of our 14 different kit options designed to cater to their specific needs. We leverage our strategic OEM partnerships to create the right solutions and value their commitment to deliver innovative, medical-grade devices.

This is a strong solution for patients who have limited technical ability and require a “plug-and-play” option. Services to assist with the deployment and retrieval of the +Home managed health kit are also available.

+Go mobile app

Traditionally aligned with patients that have familiarity with a smartphone, our +Go mobile app is uniquely designed to be a scalable solution that engages large patient populations. Each patient downloads the +Go mobile app to their Android or iOS device and can send biometric data, watch educational videos, complete condition-based pathways, conduct video visits with your care team, and access secure two-way in-app messaging.

This solution is flexible in content and experience and is designed to help engage, empower, educate, and shape patient behavior.

Interactive voice response (IVR)

Patients who do not have access to WIFI or 4G cell service can choose Vivify Voice, allowing the patient or their caregiver to use a landline phone. They are able to answer questions and populate their vital signs. Vivify Voice also supports branching logic.

API integration

Open, sophisticated, and powerful API integration enables providers to connect and build apps and devices. Additionally, patient utilization is logged and exposed via API (as well as through built-in utilization reports), which integrates with electronic health records (EHR) to provide streamlined clinical experiences.

+Go mobile app

Traditionally aligned with patients that have familiarity with a smartphone, our +GoTM mobile app is uniquely designed to be a scalable solution that engages large patient populations. Each patient downloads the +GoTM mobile app to their Android or iOS device and can send biometric data, watch educational videos, complete condition-based pathways, conduct video visits with your care team, and access secure two-way in-app messaging. This solution is flexible in content and experience and is designed to help engage, empower, educate, and shape patient behavior.

Interactive voice response (IVR)

Patients who do not have access to WIFI or 4G cell service can choose Vivify Voice, allowing the patient or their caregiver to use a landline phone. They are able to answer  questions and populate their vital signs. Vivify Voice also supports branching logic.

API integration

Open, sophisticated, and powerful API integration enables providers to connect and build apps and devices. Additionally, patient utilization is logged and exposed via API (as well as through built-in utilization reports), which integrates with electronic health records (EHR) to provide streamlined clinical experiences.

Program support services

Receive support in everything from establishing a success plan to providing technical and logistical assistance from our service teams.

Clinical implementation and support team

Our implementation methodology focuses on the establishment of a project success plan. We work with your key stakeholders to define program goals and objectives, identify roles and responsibilities, and set clear expectations for time and resources dedicated to meet milestones for each phase of the project.

Operations and logistics

A logistics team at the Optum® U.S.-based, FDA-registered, and Joint Commission Accredited distribution center supports our kits and devices by providing:

  • Timely kit delivery to the patient’s home or care facility
  • Fulfillment tracking
  • Management of the kit receipt and reprocessing after care completion

The team consistently achieves a 99% kit shipment time of two business days.

Common inventory program

Our hardware as a service (HAAS) program will take care of equipment procurement and maintenance — saving your facility the cost of a large capital investment. Devices can be used to serve multiple patients and are consistently updated to ensure the quality of each patient’s experience.

Through this program, Vivify Health provides:

  • Monitoring of all OEM device service bulletins for updated information
  • Consistent software updates, including security and operating system releases
  • Replacement of damaged or underperforming hardware
  • Retirement and replacement of equipment at the end of its lifecycle

Education services

Clinical staff can find the information they need, from implementation and beyond, by logging in to Vivify University. Specifically designed for care team members’ individual roles assigned in the Care Team Portal, each module can be digitally accessed and completed on demand. In-person sessions to help ensure all-around adoption and engagement are also available.

Smart Pathways

Our evidence-based pathways support patients with single and multiple conditions. Clinicians can select from our 46+ pathways to deliver condition-specific questionnaires, biometric prompts, and rich educational content designed to engage patients in the management of their health. Smart Pathways modular framework allows clinicians to easily stack pathways for personalized patient experiences 

Features include:

Symptom questions

Helping patients keep track of their conditions and report symptoms to their care teams for early interventions

Medication reminders

Promoting medication adherence to keep patients on track with their health

Advanced logic

Striving to ensure questions are relevant to the patient, based on their responses, and that irrelevant or duplicate questions remain hidden (creating dynamic and engaging patient experiences)

Unlimited combinations

Creating scalable and personalized approaches to care

Add/remove features

Making it easier for clinicians to add or remove content on demand

Patient-centered care journey

We enable you to manage and extend proactive care across the patient continuum for impactful outcomes.

CONNECT

Connect with patients using tablets or phones along with OEM biometric accessory devices.

ENGAGE

Engage with patients using captivating and intuitive programs and automated outreach.

EDUCATE

Educate patients and encourage self-care with current, relevant, and informative content.

GUIDE

Guide patient behavior with content and outcomes-based clinical pathways.

MONITOR

Monitor and receive notifications on patient biometrics, activity, and progress along configured pathways.

INTERACT

Interact with patients using in-app messaging, video, or phone.

Patient-centered care journey

We enable you to manage and extend proactive care across the patient continuum for impactful outcomes.

Connect

Connect with patients using tablets or phones along with OEM biometric accessory devices.

Engage

Engage with patients using captivating and intuitive programs and automated outreach.

Educate

Educate patients and encourage self-care with current, relevant, and informative content.

Guide

Guide patient behavior with content and outcomes-based clinical pathways.

Monitor

Monitor and receive notifications on patient biometrics, activity, and progress along configured pathways.

Interact

Interact with patients using in-app messaging, video, or phone.

Put your organization on the digital pathway to collaborative care

Find out how partnering with Vivify Health can enable you to build strong connections with your patient population.